Boost Your Career! Customer Service | TTEC Iloilo | Up to PHP 36,700

TTEC; Iloilo City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Health and wellness incentives

Onsite in Iloilo

Job summary

A global customer service company is hiring a Customer Service Representative to work onsite in Iloilo City. This role involves resolving customer issues and providing information with compassion. Ideal candidates should have strong communication skills and either customer service experience or be willing to learn. The company promotes a supportive culture with a benefits package that may include PTO and tuition reimbursement.

Qualifications

• Great verbal communication and business writing skills.
• Open to all newbies or those with customer service experience.
• Recognize, apply, and explain product or service knowledge.
• Computer experience and comfortable with basic systems.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Skills

Verbal communication

Business writing

Customer service experience

Computer skills

Education

Completed senior high school or two years in college

Tools

Computer skills

Job description

Your potential has a place here with TTEC’s award-winning employment experience.As aCustomer Service Representative working onsite inIloiloyou’llbe a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We'remaking it easy for you to connect with our recruiters and get hiredfaster. Stop by TTEC Iloilo, Monday to Friday from 9am to 5pm atLevel 8, SM Strata BuildingA,Mandurriao, Iloilo City.

WhatYou’llDo

Do you have a passion for helping others and giving them peaceof mind? In this role,you’llhave ownership over resolving escalated or complex calls from customers. Whetherit’sgetting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,you’llbe the difference between theircustomers’experience being just average or an exceptional one.

During a Typical Day,You’ll

• Answer incoming communications fromcustomers
• Conduct research toprovideanswers for customers to resolve theirissues

What You Bring to the Role

• Completed senior high school or two years in college
• Open to all newbies or with customer service experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back isencouraged
• A global team of curious lifelong learners guided by our companyvalues
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement,healthand wellnessincentives