Bingo Manager / OIC

Play Park Entertainment Inc.; Mandaue; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading entertainment company in the Philippines is seeking a Bingo Site Manager/OIC with 3-5 years of experience to oversee daily operations at a bingo hall. Responsibilities include managing gameplay, supervising staff, ensuring compliance with gaming regulations, and enhancing customer experience. The ideal candidate should have excellent leadership, organizational, and customer service skills, alongside relevant educational qualifications. This role offers an opportunity to lead and cultivate a positive environment for gaming enthusiasts.

Qualifications

• 3–5 years of experience in a related role with knowledge of bingo operations.
• Excellent customer service skills and the ability to make day-to-day operational decisions.
• Familiarity with relevant technologies used in bingo operations.

Responsibilities

• Manage daily operations of bingo games and ensure smooth gameplay.
• Supervise and train staff, ensuring efficient team performance.
• Oversee financial transactions and maintain accurate records.
• Address customer complaints and foster a friendly environment.
• Develop marketing strategies to attract new players.

Skills

Strong leadership

Organizational skills

Team management skills

Customer service

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

Gaming software

Financial tracking systems

Job description

Job Description

CEBU PLAY PARK ENTERTAINMENT INC.

Is currently looking for: Bingo Site Manager/OIC (3–5 years experience)

Job Description: The Bingo Manager oversees the daily operations of a bingo hall, ensuring smooth gameplay, regulatory compliance, staff management, and customer satisfaction.

Responsibilities

• Manage daily operations of bingo games, including scheduling, organizing, and supervising events to ensure smooth gameplay and a positive customer experience.
• Staff supervision and training, including hiring, scheduling, performance monitoring, and providing guidance to ensure efficient team performance.
• Financial oversight, including approving jackpots and payouts, managing budgets, monitoring transactions, and maintaining accurate records.
• Customer service management, addressing complaints, resolving issues, and fostering a friendly and safe environment for players.
• Marketing and promotions, developing strategies to attract new players, coordinating special events, and enhancing the overall gaming experience.
• Inventory and equipment management, ensuring bingo supplies and equipment are maintained and available for operations.

Required Qualifications and Skills

• Education: Typically a bachelor’s degree or equivalent experience in hospitality, gaming, or management.
• Experience: 3–5 years in a related role, with knowledge of bingo operations and gaming regulations.
• Skills: Strong leadership, organizational, and team management skills; excellent customer service; attention to detail; and the ability to make day‑to‑day operational decisions.
• Technical knowledge: Familiarity with gaming software, financial tracking systems, and relevant technologies used in bingo operations.