Bingo Manager

Play Park Entertainment; Mandaue; On-site; PHP 400,000 - 700,000; Full time

Job summary

Play Park Entertainment is seeking a Bingo Manager to oversee daily bingo hall operations, ensure regulatory compliance, supervise staff, and maintain a high standard of customer service.

The successful candidate will manage schedules, budgets, promotions, and equipment, leveraging gaming software and financial systems to deliver smooth gameplay and an engaging guest experience.

Qualifications

• Bachelor’s degree in hospitality, gaming, or management.
• 3–5 years in a related role with knowledge of bingo operations and regulations.
• Strong leadership, organizational and team-management skills; excellent customer service and attention to detail.

Responsibilities

• Oversee daily bingo hall operations, ensuring smooth gameplay and customer satisfaction.
• Manage staff: scheduling, training, performance monitoring, and guidance.
• Handle financial oversight: budgets, jackpots/payouts, transactions, and records.
• Address customer concerns, maintain a safe, friendly environment for players.
• Develop marketing/promotions to attract players and coordinate events.
• Manage inventory and equipment for ongoing operations.

Skills

Leadership

Organizational skills

Customer service

Attention to detail

Decision making

Education

Bachelor’s degree in Hospitality/Gaming/Management

Tools

Gaming software

Financial tracking systems

Job description

Job Description

The Bingo Manager oversees the daily operations of a bingo hall, ensuring smooth gameplay, regulatory compliance, staff management, and customer satisfaction.

Responsibilities

• Managedailyoperationsofbingogames,includingscheduling,organizing,andsupervisingeventstoensuresmoothgameplayandapositivecustomerexperience.
• Staffsupervisionandtraining,includinghiring,scheduling,performancemonitoring,andprovidingguidancetoensureefficientteamperformance.
• Financial oversight, including approving jackpots and payouts, managing budgets, monitoring transactions, and maintaining accurate records.
• Customer service management, addressing complaints, resolving issues, and fostering a friendly and safe environment for players.
• Marketing and promotions, developing strategies to attract new players, coordinating special events, and enhancing the overall gaming experience.
• Inventory and equipment management, ensuring bingo supplies and equipment are maintained and available for operations.

Job Qualifications

• Education: Typically a bachelor’s degree or equivalent experience in hospitality, gaming, or management.
• Experience: 3–5 years in a related role, with knowledge of bingo operations and gaming regulations.
• Skills: Strong leadership, organizational, and team management skills; excellent customer service; attention to detail; and the ability to make day-to-day operational decisions.
• Technical knowledge: Familiarity with gaming software, financial tracking systems, and relevant technologies used in bingo operations.