Billing Specialist: Invoicing, Disputes & Revenue Integrity

DSV - Global Transport and Logistics; Parañaque; On-site; PHP 360,000 - 480,000; Full time

Job summary

DSV - Global transport and logistics in the Philippines seeks a Billing Specialist to ensure accurate and timely customer invoicing, maintain billing records, and support revenue recognition.

You will collaborate with Operations, Customer Service, and Finance to validate data, resolve discrepancies, and drive billing improvements. This role focuses on accuracy, compliance, and customer satisfaction across billing cycles.

Responsibilities

• Prepare, validate, and process customer invoices based on approved rates, contracts, and operational documents.
• Ensure invoices are issued accurately and within agreed timelines.
• Review billing transactions and identify discrepancies prior to invoice generation.
• Coordinate with Operations, Customer Service, and Finance teams to validate billing data.
• Investigate and resolve billing disputes, invoice queries, and customer concerns.
• Monitor unbilled transactions and support revenue leakage prevention initiatives.
• Maintain complete and accurate billing records and supporting documentation.
• Prepare billing, revenue, and operational reports as required by management.
• Support internal and external audit requirements and ensure compliance with company policies and customer agreements.
• Identify opportunities to improve billing processes, controls, and efficiency.

Job description

DSV - Global transport and logistics in the Philippines seeks a Billing Specialist to ensure accurate and timely customer invoicing, maintain billing records, and support revenue recognition.

You will collaborate with Operations, Customer Service, and Finance to validate data, resolve discrepancies, and drive billing improvements. This role focuses on accuracy, compliance, and customer satisfaction across billing cycles.