Billing & Collections Specialist (Cebu)

CDN Digital; Cebu City; On-site; PHP 223,000 - 312,000; Full time

Job summary

CDN Digital seeks a Billing and Collections Assistant based in Cebu to support billing, invoicing, collections, and client communications. The role emphasizes accuracy, timely invoicing, and proactive follow-up with customers.

The position involves validating contracts, posting payments, monitoring AR aging, and coordinating with internal teams to resolve discrepancies. Based in Cebu, the role supports efficient financial operations in a dynamic environment.

Responsibilities

• Billing attachments completion checks; coordinates with sales for questions and documents
• Validates billing data and contracts; prepares sales invoices after validation
• Assist in verifying and reconciling billing discrepancies or errors
• Schedules delivery of Sales Invoices to clients and monitors received billing statements
• Ensures accuracy of transactions in invoice monitoring system
• Verify incoming bank/check payments; post transactions; monitor AR aging
• Prepare Statements of Account for clients and initiate reconciliation
• Handle customer inquiries regarding outstanding balances; route complex disputes when needed
• Respond to billing inquiries and coordinate with internal teams to resolve disputes
• Provide billing statements/reports to customers and update client information for billing
• Maintain accurate billing records and support finance with reports
• Support compliance and process improvements in billing workflows
• Assist audits with necessary documentation

Job description

CDN Digital seeks a Billing and Collections Assistant based in Cebu to support billing, invoicing, collections, and client communications. The role emphasizes accuracy, timely invoicing, and proactive follow-up with customers.

The position involves validating contracts, posting payments, monitoring AR aging, and coordinating with internal teams to resolve discrepancies. Based in Cebu, the role supports efficient financial operations in a dynamic environment.