Billing and Collections Specialist

Rentokil Initial Philippines Inc.; Pasig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO (Health Insurance)

13th Month Pay

Group Personal Accident Insurance

Group Term Life Insurance

Paid non-working holidays

Rice Subsidy

Job summary

Rentokil Initial Philippines Inc. is seeking an Accounts Receivable professional to manage receivables, monitor credit lines, and ensure timely collections.

The role focuses on reducing overdue balances while maintaining strong customer relationships in Kalawaan, Pasig City. The ideal candidate holds a BS Accountancy, has 2–3 years of relevant experience, and demonstrates excellent communication, negotiation, and MS Office skills.

Qualifications

• Graduate of BS Accountancy or related course.
• At least 2–3 years of work-related experience.
• Good communication skills.
• Knowledgeable in MS Office Applications.
• Good negotiation and analytical skills.

Responsibilities

• Ensure achievement of monthly DSO budget and other KPI targets.
• Manage accounts receivable balance; contact customers before balances become overdue.
• Identify slow moving accounts and escalate delinquent debts for case management.
• Monitor customer credit limits and assess credit worthiness of new clients.
• Monitor Field Collectors performance and productivity.
• Handle disputed bills and negotiate to bring payments within terms.
• Prepare reminder letters and maintain customer relationships to improve retention and DSO.
• Address customer complaints and inquiries promptly following SOPs and 2/24 promise.
• Resolve billing and payment issues promptly.

Skills

Communication

Negotiation

MS Office

Analytical skills

Education

BS Accountancy

Job description

Rentokil Initial

Rentokil Initial is an international business services company employing 62,900 colleagues across 91 countries.

We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Philippine Best Employer Brand Awards 2019.

Requirements

Your day-to-day responsibilities will include:

• Ensure achievement of monthly DSO Budget and other KPI targets.
• Manage Accounts Receivable balance and contact customers before balances become overdue to confirm payments
• Responsible in identifying slow moving accounts and escalte delinquent debts for case management
• Monitor customer credit limits
• Acquire sufficient information to assess the credit worthiness of new clients
• Monitor Field Collectors performance and productivity
• Responsible in handling disputed bills and negotiate to bring payment within the agreed terms.
• In-charge of the preparation of Reminder Letters
• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise
• To maintain good business relationship and thus improve customer retention and DSO
• Resolve billing and payment issues promptly.

Do you have what it takes? If you want to be considered for this role you will need:

• Candidate must be a graduate of BS Accountancy or any related course
• At least 2-3 year(s) of work related experience
• With good communication skills
• Knowledgeable in MS Office Applications
• With good negotiation and analyzation skills
• Applicants must be willing to work in Kalawaan, Pasig City
• Full-Time position(s) available.

Benefits

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date:

• HMO (Health Insurance)
• Paternity / Maternity Leave (if applicable)
• 13th Month Pay & other Statutory benefits
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays

Benefits after 6 months of continuous work and pass the performance evaluation:

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Matrimonial Leave
• Bereavement Leave
• Rice Subsidy

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.