Billing Admin & Associate

Scale-Up Philippines; Hinoba-an; Hybrid; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Onsite training

Hybrid work

Mentorship

Career development

Job summary

Scale Up Philippines is hiring an Entry-Level Billing Admin & Associate to support billing operations for a growing healthcare provider. You will manage invoicing, handle client communications by phone, and support day-to-day billing tasks in a training-focused environment.

Ideal for fresh graduates or early-career professionals with English fluency or BPO experience, who are organized, reliable, and eager to develop billing and customer service skills within a supportive team.

Qualifications

• Fresh graduate with 0-1 year of experience.
• Fluent in English (written and spoken).
• BPO/customer service experience is a plus.
• Strong communication skills, especially on outbound calls.
• Excellent attention to detail and organizational abilities.
• Experience with Google Workspace (Docs, Sheets).
• Willing to learn billing processes quickly.
• Healthcare billing background is a plus.

Responsibilities

• Prepare, review, and send invoices to clients accurately and on time.
• Monitor accounts receivable and follow up on outstanding payments.
• Conduct client calls to clarify billing inquiries and provide updates.
• Maintain billing records and ensure documentation is complete and accurate.
• Perform data entry and basic financial reporting under supervision.
• Collaborate with internal teams to resolve billing discrepancies or client concerns.
• Support loan collection activities with professionalism and empathy.
• Ensure compliance with procedures and confidentiality standards.
• Flag issues or trends for supervisor review.

Skills

English fluency

Verbal communication

Attention to detail

Organizational skills

Self-motivation

Independence

Reliability

Proactive learning

Phone handling

Education

Bachelor's degree

Tools

Google Workspace

Job description

Scale Up Philippines is partnering with a growing healthcare provider to hire an Entry-Level Billing Admin & Associate to support their billing operations. In this role, you'll manage invoicing, handle client communications via phone, and support day-to-day billing administrative tasks.

This is an excellent opportunity for fresh graduates or early-career professionals with English fluency or BPO experience who are organized, reliable, and eager to develop billing and customer service expertise in a supportive, training-intensive healthcare environment.

Key Responsibilities:

• Prepare, review, and send invoices to clients accurately and on time


• Monitor accounts receivable and follow up on outstanding payments


• Conduct phone calls with clients to clarify billing inquiries and provide updates


• Maintain billing records and ensure all documentation is complete and accurate


• Perform data entry and basic financial reporting under supervision


• Collaborate with internal teams to resolve billing discrepancies or client concerns


• Support loan collection activities with professionalism and empathy


• Ensure compliance with company procedures and confidentiality standards


• Flag issues or trends for supervisor review

Qualifications:

• Fresh graduate (any Bachelor's degree) or early-career professional with 0-1 year of experience


• Fluency in English (written and verbal), essential for client phone calls and documentation


• OR previous BPO/customer service experience (demonstrates phone communication and client handling skills)


• Strong verbal communication skills, comfortable making outbound and handling inbound phone calls


• Excellent attention to detail and strong organizational abilities


• Comfortable with Google Workspace (Docs, Sheets) and basic productivity tools (willing to learn quickly)


• Self-motivated and able to work independently with minimal supervision


• Reliable, punctual, and professional in demeanor


• A proactive attitude toward learning billing and financial processes


• Healthcare or medical billing background is a plus

What You'll Gain

• Full-time position with long-term engagement


• Onsite training phase (4-6 weeks) with hands-on mentorship and structured learning


• Transition to hybrid post-training (mix of remote and onsite work)


• Hands-on experience in billing operations, accounts receivable, and client communication


• Mentorship from experienced billing and healthcare finance teams


• Supportive remote-to-hybrid work environment that invests in your growth


• Opportunities for career advancement and skill development


• Professional development in healthcare billing operations


• Smooth onboarding and ongoing support through Scale Up Philippines

Why Join Scale Up Philippines?

At Scale Up Philippines, we connect talented Filipino professionals with world-class clients who value people as much as results. This one is for someone ready to grow.

If you're passionate about this position and ready to grow your career with a global team, we'd love to hear from you!

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