Bilingual Spanish/English Customer Support - Flexible Shifts

Exact Star Subic Bay Corporation; Bataan; On-site; PHP 240,000 - 360,000; Full time

Job summary

Exact Star Subic Bay Corporation is seeking qualified Spanish bilingual professionals to deliver excellent customer service and communicate effectively with Spanish- and English-speaking customers. The role requires fluency in both languages, strong communication skills, and a customer-centric attitude.

Applicants should be able to understand and respond to inquiries in Spanish and English, demonstrate active listening and problem-solving abilities, and maintain professionalism while addressing

Qualifications

• Fluent in Spanish and English.
• Strong verbal and written communication in both languages.
• Ability to understand and respond to inquiries in Spanish and English.
• Excellent listening, comprehension, and problem-solving skills.
• Customer-oriented with a professional attitude.
• Ability to handle customer concerns, complaints, and inquiries professionally.
• Good multitasking and time-management skills.
• Basic computer skills and familiarity with Microsoft Office.
• Previous BPO or customer service experience is an advantage.
• Willing to work on a shifting schedule, including weekends and holidays.

Skills

Spanish-English fluency

Bilingual communication

Active listening

Problem solving

Customer oriented

Handling complaints

Multitasking

Time management

MS Office basics

BPO experience advantage

Shift work

Job description

Exact Star Subic Bay Corporation is seeking qualified Spanish bilingual professionals to deliver excellent customer service and communicate effectively with Spanish- and English-speaking customers. The role requires fluency in both languages, strong communication skills, and a customer-centric attitude.

Applicants should be able to understand and respond to inquiries in Spanish and English, demonstrate active listening and problem-solving abilities, and maintain professionalism while addressing