Bilingual JAPAC Account Manager: Programmatic Growth

MiQ; Manila; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work environment

Onboarding program

Global mobility opportunities

Bonus and performance incentives

Generous annual PTO & parental leave

Employee resource groups

Job summary

MiQ is seeking a Bilingual Account Manager (Japan & SEA) to sit in the Center of Success. You’ll own the health and growth of key Japan and SEA accounts, working with Sales, Trading, DnA, Product, L&D, and Marketing to ensure client success and revenue protection.

Fluent Japanese (N1) and business English are required, with 3+ years in client-facing roles and a background in Ad Ops or related fields. The role features a hybrid work model in a global programmatic environment.

Qualifications

• Native or near-native Japanese (N1) and business-level English; able to switch between languages in calls, emails and docs.
• At least 3+ years client-facing experience.
• Background in Client Services / Account Management / Sales Support / Ad Ops.

Responsibilities

• Own day-to-day servicing for your client portfolio; be the go-to contact for JAPAC stakeholders.
• Ensure SLAs are met and campaign operations are seamless; surface risks early and partner with teams to fix them.
• Resolve or elevate client issues quickly and calmly, bringing in the right people.
• Translate client needs into clear actions and opportunities; maintain regular touchpoints (status calls, reviews, QBRs).
• Act as a trusted advisor, balancing client priorities with MiQ and CoS.
• Support localization of client-facing materials to ensure clear communication in Japanese and English.

Skills

Japanese (N1)

English (Business)

Client facing

Cross-functional collaboration

Ad Operations

Job description

MiQ is seeking a Bilingual Account Manager (Japan & SEA) to sit in the Center of Success. You’ll own the health and growth of key Japan and SEA accounts, working with Sales, Trading, DnA, Product, L&D, and Marketing to ensure client success and revenue protection.

Fluent Japanese (N1) and business English are required, with 3+ years in client-facing roles and a background in Ad Ops or related fields. The role features a hybrid work model in a global programmatic environment.