Job Overview
Concentrix Makati, National Capital Region, Philippines
Position: Business Insights and Data Analytics Officer
Responsibilities (You Will)
- Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions.
- Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects/matters of high complexity in an advisor role.
- Work cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding.
- Develop and deliver highly complex data‑driven insights, recommendations, and predictions to internal and/or external stakeholders.
- Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making.
- Provide guidance and mentorship to junior analysts and receive mentorship on new complex business problems and highly complex projects. Work is highly independent and reliable.
Qualifications (You Have)
- Proficient knowledge of advanced analysis solutions/tools (such as OLTP/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects).
- Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.).
- Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.).
- 5+ years of related experience to reflect skills and talent necessary for this role preferred.
- Ability to communicate and present effectively to all levels of external and/or internal leadership, including a strong executive presence.
- May require advanced sales motion knowledge (such as new sales, renewals, customer success).
- May require advanced industry & demographic understanding in one of hardware, software, SaaS, healthcare, or industrial.
- May require strong proficiency in all Microsoft Office applications (especially Word, Excel, and PowerPoint).
Benefits & Perks
- Health Insurance with Dental Coverage for Employees.
- Paid Time Off.
- Bereavement Leave.
- Life Insurance.
- Group Personal Accident Program.
- Employee Assistance Program.
- Recognition programs.
- Wellness Incentive Program.
- Learning and Development Programs.
Work Environment
Concentrix is a Virtual First company; most employees will work primarily from home. Equipment will be provided, but you must have an internet connection and a suitable workspace. You must live within commutable distance from the local office (NCR, Cavite, Rizal, Laguna, Bulacan) to attend when required. Management must approve any movement of company‑owned equipment.
Job Details
Seniority level: Mid‑Senior Level
Employment type: Full‑time
Job function: Business Development and Sales
Industry: IT Services and IT Consulting
Location: Makati, National Capital Region, Philippines