Best Bpo Job Offers. Customer service representative. Salary upto 30K.

Recruitify_HR; Makati; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading recruitment agency in Metro Manila is looking for an experienced customer service representative to deliver exceptional service through various communication channels. The ideal candidate should have a Bachelor's degree, 5-8 years of customer service experience, and strong communication skills. This role involves addressing inquiries, resolving issues efficiently, and documenting interactions. Join our dynamic team to enhance customer satisfaction and service quality.

Qualifications

• Bachelor's degree in a relevant field is required.
• Minimum of 5-8 years of experience in customer service roles.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Address customer inquiries and resolve issues effectively.
• Document customer interactions and feedback for quality assurance.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Education

Bachelor's degree in a relevant field

Job description

Description

• Provide exceptional customer service through various communication channels.
• Address customer inquiries and resolve issues effectively and efficiently.
• Maintain knowledge of the companys products and services to assist customers.
• Collaborate with team members to improve service processes.
• Document customer interactions and feedback for quality assurance.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 58 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Problem-solving abilities and attention to detail.
• Qualities and Traits: Empathy towards customers and a positive attitude.