Benefits Specialist

Solvo Global Careers; Manila; On-site; PHP 279,000 - 558,000; Full time

Job summary

Solvo Global Careers seeks a highly organized Benefits Specialist to administer employee benefits programs and support employees across the benefits lifecycle. You will serve as the primary contact for benefit questions, eligibility, enrollment, and coverage, coordinating with HR, payroll, insurers, and employees.

Responsibilities include enrollment data accuracy, benefits communications, and maintaining HRIS records while ensuring timely processing and compliance with policies.

Qualifications

• Experience in employee benefits administration and open enrollment.
• Familiarity with HRIS systems and data reporting.
• Strong data management and administrative skills.

Responsibilities

• Serve as primary point of contact for benefits questions and eligibility.
• Assist employees with understanding benefits programs and options.
• Ensure timely and accurate benefits administration.
• Review and maintain benefits documentation and enrollment data.
• Coordinate with brokers, vendors, and Payroll on benefits matters.
• Maintain HRIS records and communicate updates to HR teams.

Skills

Benefits administration

Data management

MS Office

Communication

Customer service

HRIS Oracle

Open enrollment

Payroll knowledge

Education

High School Diploma

Tools

Oracle HRIS

Job description

We are seeking a highly organized and service-oriented Benefits Specialist to administer employee benefits programs and support employees throughout their benefits lifecycle.

This role serves as the primary point of contact for benefit-related questions, eligibility inquiries, enrollment support, and coverage issues while acting as a key liaison between Human Resources, Payroll, insurance vendors, and employees.

What You'll Do:

• Serve as the primary point of contact for employee questions regarding benefits, eligibility, and coverage.
• Assist employees in understanding available benefit programs and options.
• Ensure timely and accurate administration of employee benefits.
• Review and maintain benefits-related documentation.
• Follow up on incomplete or missing enrollment documentation, including Social Security Numbers, Dates of Birth, Marriage Certificates, Birth Certificates
• Collaborate with insurance brokers, third-party administrators, and benefit providers.
• Assist in resolving claims issues and benefits-related concerns.
• Coordinate communications regarding benefits updates and changes.
• Assist in preparing and updating content for the company benefits website.
• Communicate benefit updates and changes to HR teams, Business Managers, Employees
• Update and maintain employee benefit records within the HRIS.
• Ensure benefits data is accurate, complete, and up to date.

Required Qualifications

• 1-3 years of experience in Employee Benefits Administration
• Human Resources, HR Operations, Employee Services, or related administrative roles
• Experience handling confidential employee information.
• Strong data management and administrative skills.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• High School Diploma or equivalent required.
• Experience working with HRIS platforms such as Oracle or similar systems.
• Experience supporting employee benefits programs and open enrollment.
• Experience working with insurance carriers, brokers, or third-party administrators.
• Knowledge of payroll and HR processes.
• Experience with data reporting and benefits analytics.