Benefits Administration Operations Associate

WHR Global Consulting; Muntinlupa; On-site; PHP 323,640 - 334,800; Full time

Benefits offered by this job

Day 1 HMO with 1 free dependent

Day 1 Life Insurance

10% night differential (ND)

15 leave credits after 1 year

Job summary

A leading global consulting firm is seeking a Benefits Administration Operations Associate in Muntinlupa. This full-time position requires proficiency in D365 and advanced Excel skills. Candidates should have a related associate degree and at least one year of experience in health and ancillary insurance. The role includes supporting case intake, ensuring compliance with regulations, and facilitating enrollment processes. Benefits include HMO and life insurance from day one, along with paid leave credits.

Qualifications

• Graduate with an associate degree in a related business field.
• At least 1 year of work experience in relevant or related role/capacity.
• Knowledge and experience of health and ancillary insurance products and benefit plan designs.

Responsibilities

• Support initial case intake and vetting for BenAdmin technology platforms.
• Facilitate enrollment and follow up on eligibility issues.
• Review data for deficiencies or errors and report incompatibilities.

Skills

Advanced Excel

Knowledge of health insurance products

Experience with HCM Solutions

Experience with Dynamics 365

Education

Associate degree in a related business field

Tools

D365

Job description

Benefits Administration Operations Associate

WHR Global Consulting

On-site – Muntinlupa | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

POSITION TITLE: Benefits Administration Operations Associate

WORK SETUP: Night Shift

SALARY: PHP 29k to PHP 30k

DUTIES & RESPONSIBILITIES

• Supporting Initial Case Intake and Vetting for all nationally supported BenAdmin Technology platforms through Online Access, Product Validation and Integration Notification.
• Facilitate enrollment and follow up of identified eligibility issues as needed. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact and follow up with the carrier to obtain status updates.
• Maintain and adjust documentation per workflows, procedures, and protocols in Excel, OneNote and Word.
• Reviewing data for deficiencies or errors, reporting any incompatibilities.
• Connect incoming cases from both internal and external stakeholders with relevant records in CRM (D365) database.
• Identify and execute verification tasks within the relevant BenAdmin technology platform.
• Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).

JOB REQUIREMENTS

• Graduate with an associate degree in a related business field.
• At least 1 year of work experience in relevant or related role/capacity.
• Knowledge and experience of health and ancillary insurance products and benefit plan designs.
• Knowledge and experience with HCM Solutions is preferred.
• A solid working knowledge and experience of D365 is required for this role.
• At least 1+ year experience in handling health & ancillary insurance benefits.
• Exposure in Dynamics 365 is required.
• Advanced Excel skill.
• Okay to work onsite on a graveyard schedule.

Benefits

• Day 1 HMO with 1 free dependen
• Day1 Life Insurance
• 10%ND
• 15 leave credits after 1 year

Work Arrangement

• 48 hrous a week (Monday to Friday, night shift)
• Onsite