Behavioral Health Patient Coordinator: Scheduling & Charting

Winning Assistants; Philippines; On-site; PHP 424,000 - 509,000; Full time

Job summary

Winning Assistants is seeking a reliable Behavioral Health Patient Coordinator to support patient communication, scheduling, insurance workflows, charting, and front desk coordination for a growing behavioral health practice. The ideal candidate has healthcare administrative experience, preferably in mental health, and is proficient with EHR/charting and HIPAA.

You will manage calls, verify insurance, handle referrals, and maintain accurate clinical documentation in a fast-paced environment.

Qualifications

• Previous healthcare administrative experience in behavioral health.
• Experience with patient communication, scheduling, verification, and workflows.
• Reliable with strong attendance.
• Empathetic, patient-focused communication.
• Ability to multitask in a high-volume setting.

Responsibilities

• Handle inbound patient calls and inquiries.
• Schedule appointments and manage calendars.
• Verify insurance and assist with prior authorizations.
• Assist with charting and clinical documentation workflows.
• Support billing tasks and medication refills.

Skills

Healthcare admin experience

Patient communication

Scheduling

Insurance verification

HIPAA compliance

Empathy

Attention to detail

Independent work

Tools

Practice Fusion

Availity

RingCentral

Microsoft Teams

Job description

Winning Assistants is seeking a reliable Behavioral Health Patient Coordinator to support patient communication, scheduling, insurance workflows, charting, and front desk coordination for a growing behavioral health practice. The ideal candidate has healthcare administrative experience, preferably in mental health, and is proficient with EHR/charting and HIPAA.

You will manage calls, verify insurance, handle referrals, and maintain accurate clinical documentation in a fast-paced environment.