Behavioral Health Coordinator: Charting & Scheduling

Winning Assistants LLC.; Philippines; On-site; PHP 424,000 - 509,000; Full time

Job summary

Winning Assistants LLC. is seeking a reliable Behavioral Health Patient Coordinator to support patient communication, scheduling, insurance workflows, clinical documentation and charting, and front desk coordination for a busy behavioral health practice.

The role focuses on phone management, appointment scheduling, insurance verification, prior authorizations, patient coordination, and charting within the EHR, with HIPAA-compliant handling of patient information.

Qualifications

• Experience in healthcare administrative, patient coordination, or behavioral health support.
• Experience with patient communication, scheduling, insurance verification, and workflows.
• Reliable attendance and professional communication.
• Ability to multitask in a high-volume setting.

Responsibilities

• Answer inbound patient calls and address inquiries.
• Provide appointment reminders and scheduling support.
• Document patient communications accurately in the system.
• Verify insurance benefits and assist with prior authorizations.
• Maintain accurate clinical documentation and charting.
• Coordinate referrals and support billing tasks.

Skills

Healthcare administration

Patient coordination

Communication skills

Attention to detail

HIPAA compliance

Tools

Practice Fusion

Availity

RingCentral

Microsoft Teams

Job description

Winning Assistants LLC. is seeking a reliable Behavioral Health Patient Coordinator to support patient communication, scheduling, insurance workflows, clinical documentation and charting, and front desk coordination for a busy behavioral health practice.

The role focuses on phone management, appointment scheduling, insurance verification, prior authorizations, patient coordination, and charting within the EHR, with HIPAA-compliant handling of patient information.