Overview
Prepare and serve a variety of coffee beverages and teas. Ensure high standards of cleanliness and hygiene. Provide excellent customer service and engage with customers. Maintain equipment and manage inventory. Train new staff on beverage preparation and customer interaction. Handle cash register and manage transactions. Assist in creating a welcoming atmosphere.
Responsibilities
- Prepare and serve a variety of coffee beverages and teas.
- Ensure high standards of cleanliness and hygiene.
- Provide excellent customer service and engage with customers.
- Maintain equipment and manage inventory.
- Train new staff on beverage preparation and customer interaction.
- Handle cash register and manage transactions.
- Assist in creating a welcoming atmosphere.
Qualifications
- Educational Qualifications: High/Senior High School diploma.
- Experience Level: Less than 1 year of experience in a coffee shop or similar environment.
- Skills and Competencies: Attention to detail, coffee knowledge, strong written and verbal communication, upselling and customer service skills.
- Working Conditions: Fast-paced environment, may involve long hours on feet, and working weekends or holidays.
- Qualities and Traits: Friendly, adaptable, team-oriented, and passionate about coffee culture.