Barista

Stellar 167 Manpower Recruitment and Services, Inc.; Cotabato City; On-site; PHP 167,000 - 234,000; Full time

Job summary

A food service recruitment agency is looking for a Barista to prepare and serve drinks while providing friendly, personalized service. Responsibilities include resolving customer complaints, performing cashier duties, and maintaining product inventory. Candidates should have relevant experience in the food service industry and a minimum educational background of at least SHS graduate or higher.

Qualifications

• Experience in Food Service Industry (Service Crew / Barista) is required.
• Ability to handle customer complaints professionally.
• Knowledge of drink preparation standards.

Responsibilities

• Prepare and serve drinks according to standards.
• Resolve customer complaints professionally.
• Perform cashier duties and ensure correct payment.
• Replenish products/ingredients at par level.
• Update the brew coffee of the day.
• Take inventory count at bar counter daily.

Skills

Customer Service

Cash Handling

Product Knowledge

Communication

Education

At least SHS Graduate / 2 years College level / College Graduate in HRM/HRS

2 years College level

College Graduate in HRM/HRS

Job description

Overview

Barista is responsible for the preparation and service of drinks/yogurt with friendly and personalized attention towards each customer. Barista is also responsible for educating customers about our premium products. He shall fulfill any other duties assigned by Store Manager, ASM, and Team Leader. Barista should represent the company in a professional manner at all times.

Responsibilities

• Making and serving drinks and other products according to standards and on a timely manner.
• Resolving customer complaints in a professional manner and reporting them to the Manager on Duty.
• Performing cashiers duties (Bar Cashier).
• Replenishing products/ingredients at par level.
• Updating the brew coffee of the day.
• Taking inventory count at bar counter on a daily basis.

Frontliner / Cashier Expectations

FRONTLINER is responsible for the cash register. He/she is responsible for educating customers about our premium quality products. He/she shall fulfill duties assigned by Store Managers and Team Leaders. At all times he/she should represent the company in a professional manner.

Cashier Responsibilities

• Reporting customer complaints to the Store Manager.
• Performing cashier duties.
• Ensuring the correct receipt of payment for every transaction.
• Upholding proper practices in cashiering.
• Timely reporting of any discrepancies related to any transaction / customer service.

Qualifications

• At least SHS Graduate / 2 years College level / College Graduate in HRM/HRS.
• Non-related course, must have relevant work experience in Food Service Industry (Service Crew / Barista).