Banquet Manager

Dusit Thani Laguna Singapore; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Dusit Thani Laguna Singapore is seeking a Banquet Manager in Cebu City to lead the banquet and bar operations for events, ensuring seamless service and superior guest satisfaction across all functions.

You will supervise captains, bartenders and service personnel, coordinate with outlets and kitchen for function details, manage bookings, monitor inventories and costs, and uphold sanitation and Dusit’s Thai hospitality standards.

Qualifications

• Bachelor's degree in Hotel Management or related field.
• Minimum 3 years of banquet experience.
• Proficient in English communication, written and spoken.
• Computer literate.

Responsibilities

• Oversees banquet and bar service quality and equipment.
• Manages staffing and training for banquet sections.
• Coordinates with outlets and kitchen for events.
• Monitors stock, cost controls, and daily reports.
• Ensures sanitation and guest satisfaction in banquets.

Skills

English communication

Banquet operation

Staff coaching

Cost control

Education

Bachelor degree in Hotel Management

Tools

MS Office

Job description

# Banquet ManagerOctober 6, 2026Full TimeApply Now### Job DescriptionPRIMARY RESPONSIBILITIES:• Promotes the implementation of the Policies and Procedures in operating the banquet section. • Develops and monitors the banquet operation to maximize guest satisfaction and to ensure the effectiveness of the service delivery. • Supervises and ensures the sufficiency of operating equipment and supplies for service and bar. • Ensures and maintains the sanitation standards in the banquet areas, a clean and wholesome ambiance in the banquet room, controlling room temperature, ventilation, lighting effects and music. • Follows and analyses the market and competitor trends to always improve the service standard. • Follows the cleaning schedule established for banquet section. • Promotes guest satisfaction in the banquet section. • Oversees and monitors banquet booking queries and special arrangements • Checks and ensures the timely submission of the daily bar inventory and par report, against bar sales report at the end of each shift. • Reports and controls breakage and losses in the banquet section. • Monitors all efforts in the banquet service and bar to achieve the financial goals of the section. • Prepares daily cover count and revenue report for the banquet functions. • Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operations. • Follows control procedures in food and beverage cost and cashiering. • Attends and conducts daily F&B briefing, F&B Meeting in the absence of the Director of Banquet, and all other training sessions and meeting required for the position. • Assists Director of Banquet guiding all service and bar personnel assigned in the banquet section in the performance of their duties and responsibilities. • Schedules and ensures sufficient manpower in a function. • Coaches and counsels captain waiters, bartenders and waiters effectively and conduct on-the-job training for Captain Waiters, bartenders and service personnel. • Conducts performance appraisals and gives the positive comments to ensure the productive performance improvement. • Motivates a strong team within the banquet service section. • Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs. • Performs other duties as assigned by Director of Banquet.REPORT LINES & COMMUNICATIONS:• Reports to the Director of Banquet. • Directs and supervises the activities of the captain waiters, bartenders, waiter/waitress and bus boys/girls assigned in the banquet section. • Coordinates with other outlet heads and Kitchen section heads for function details, special arrangements and other activities in the Hotel. • Interacts with clients, guests, government officials, suppliers and other important individuals in the community in promoting the outlet and hotel.OTHERS• Continuous learning through own IDP. • Any other duties as may be assigned by the superior.ACCOUNTABILITIES• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.COMPANY’S CULTURE• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”CONFIDENTIALITY• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.JOB REQUIREMENT:• Bachelor degree in Hotel Management or relevant discipline • Minimum of 3 years in banquet experience • Good knowledge in the banquet operation and high-end service levels • Have excellent English communication skills both in written and spoken • Computer literate • Pleasant personality with good communication and interpersonal skills