Banking Services Associate: Customer Care & Peso Teller

Development Bank of the Philippines

Metro Manila

On-site

PHP 150,000 - 210,000

Full time

39 hours ago
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Job summary

The Development Bank of the Philippines is seeking a Customer Service Associate at a provincial branch to process and service bank deposit products and to respond to client queries. The role emphasizes accuracy in cash handling and compliance with bank policies.

Responsibilities include over-the-counter cash transactions, posting and filing of teller slips in Peso transactions, verification of currency notes and IDs, and daily reporting and reconciliation of Peso activity to ensure proper

Qualifications

  • Work Experience: 1 year of relevant experience
  • Training: 8 hours of relevant training
  • Eligibility: Career Service Professional for Second Level Positions/ PD 907 (Honor Graduate Eligibility) / RA1080

Responsibilities

  • Process over-the-counter transactions for PHP cash deposit and withdrawals according to bank's policies and procedures.
  • Ensure updated scanning of posting medias and proper filing of all approved teller's blotter and deposit/withdrawal slips in Peso currency transactions daily.
  • Verify authenticity of notes, validity of checks and identification documents presented for Peso transactions.
  • Sorting of unfit Peso notes for turn-over to the Cashier.
  • Reporting of daily PHP transactions to MLD-ODC, filing of Incident Reports thru EOLMM; and
  • Verifies and reconciles all Peso transactions for the day as against teller's blotter report.

Job description

The Development Bank of the Philippines is seeking a Customer Service Associate at a provincial branch to process and service bank deposit products and to respond to client queries. The role emphasizes accuracy in cash handling and compliance with bank policies.

Responsibilities include over-the-counter cash transactions, posting and filing of teller slips in Peso transactions, verification of currency notes and IDs, and daily reporting and reconciliation of Peso activity to ensure proper

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