Banking Operations & Customer Service Associate

BDO Unibank; Tabuk; On-site; PHP 167,000 - 279,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

The role is responsible for providing accurate, efficient and timely processing of over the counter transactions including deposits, withdrawals, payments, foreign exchange, remittances and other transactions. You will perform start and end of day banking activities, deliver strong customer service, ensure compliance with bank policies, and may handle additional

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in LSO Tabuk, Kalinga.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include promoting bank’s products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Skills

Communication skills

Presentation skills

Interpersonal skills

Numerical skills

Computer literacy

Onsite work

Education

Bachelor’s degree (Business)

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.

The role is responsible for providing accurate, efficient and timely processing of over the counter transactions including deposits, withdrawals, payments, foreign exchange, remittances and other transactions. You will perform start and end of day banking activities, deliver strong customer service, ensure compliance with bank policies, and may handle additional