Banking Client Experience Specialist

BDO Unibank; Dumaguete; On-site; PHP 180,000 - 300,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Client Service Associate role handles over-the-counter transactions with accuracy and efficiency, including deposits, withdrawals, payments, and currency exchanges.

You'll perform start/end of day activities, ensure policy compliance, and deliver courteous customer service while promoting bank products and services. Fresh graduates are welcome to apply.

Qualifications

• Bachelor’s degree completed (preferably Business)
• Fresh graduates are welcome to apply
• Banking experience is an advantage

Responsibilities

• Perform start and end of day banking activities
• Ensure compliance with bank policies, procedures and regulatory requirements
• Provide customer service and promote bank products and services
• Perform other tasks as required

Skills

Effective communication

Computer skills

Numerical skills

Multitasking under pressure

Education

Bachelor's degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Client Service Associate role handles over-the-counter transactions with accuracy and efficiency, including deposits, withdrawals, payments, and currency exchanges.

You'll perform start/end of day activities, ensure policy compliance, and deliver courteous customer service while promoting bank products and services. Fresh graduates are welcome to apply.