Banking Customer Support | Atleast 1 Year BPO Experience - Paid Training

Telesys BPO; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Employee discounts

Job summary

A dynamic BPO company in Metro Manila is seeking a Call Center Agent/CSR to provide excellent customer service in the banking sector. The role involves handling customer inquiries and resolving concerns. Ideal candidates are high school graduates with strong communication skills and ability to adapt to a fast-paced environment. This full-time position offers competitive salary, performance incentives, and opportunities for promotion and career development.

Qualifications

• Open to applicants with or without BPO experience.
• Ability to work shifting schedules, including nights and weekends.
• Customer service skills are a plus, with training provided.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns during calls.
• Deliver top-tier customer service in every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

Banking Customer Support | Atleast 1 Year BPO Experience - Paid Training

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as Banking CSRs. In this role, you’ll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Qualifications

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.