Banking Client Service Associate — Customer Impact & Growth

BDO Unibank, Inc; San Fernando; On-site; PHP 290,000 - 402,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to process over-the-counter transactions including deposits, withdrawals, payments, remittances and related activities in line with bank standards. Position is onsite in San Fernando, La Union and requires clear communication with customers and adherence to policies.

The role emphasizes accurate processing, efficiency, and timely service to clients while promoting bank products when appropriate and ensuring regulatory compliance.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• At least 1 year experience in branch operations, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in San Fernando, La Union.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include promoting bank’s products and services
• Provides other duties that may be required from time to time
• Ensure compliance with Bank policies, procedures and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor’s degree (Business preferred)

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to process over-the-counter transactions including deposits, withdrawals, payments, remittances and related activities in line with bank standards. Position is onsite in San Fernando, La Union and requires clear communication with customers and adherence to policies.

The role emphasizes accurate processing, efficiency, and timely service to clients while promoting bank products when appropriate and ensuring regulatory compliance.