Banking Client Experience Specialist

China Bank Group; San Fernando; On-site; PHP 223,000 - 335,000; Full time

Job summary

China Bank Group is seeking a Staff Customer Relations Assistant for SM City Telabastagan in San Fernando, Pampanga. You will handle daily financial transactions, assist clients with opening/closing accounts, and explain savings and investment options in a compliant, client-focused manner.

The role requires strong communication, interpersonal skills, and a willingness to report onsite at the branch. Fresh graduates are welcome to apply as you grow within a supportive banking team.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

Skills

Communication skills

Interpersonal skills

Education

Bachelor's/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent

Job description

China Bank Group is seeking a Staff Customer Relations Assistant for SM City Telabastagan in San Fernando, Pampanga. You will handle daily financial transactions, assist clients with opening/closing accounts, and explain savings and investment options in a compliant, client-focused manner.

The role requires strong communication, interpersonal skills, and a willingness to report onsite at the branch. Fresh graduates are welcome to apply as you grow within a supportive banking team.