Bank Teller - Malaybalay

Bank of Commerce (Philippines); Malaybalay; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bank of Commerce (Philippines) is seeking a frontline teller to execute efficient service delivery at the branch counter. The role emphasizes accuracy, regulatory compliance, and excellent customer service in handling cash, deposits, and payments for peso and FCDU accounts.

The successful candidate will greet clients warmly, verify identities, and perform vault-related cash transfers and daily cash management in accordance with bank procedures. Fresh graduates are welcome to apply.

Qualifications

• Graduate of any 4-year degree course.
• Open to Fresh Graduates.
• Good communication skills and great customer service handling.

Responsibilities

• Services clients and greets all clients transacting at the counter with a smile and warm disposition using the standard greeting spiel for frontliners.
• Executes regular and assigned functions in strict adherence to existing rules and regulations, delivering services in a timely, competent and friendly manner.
• Acts as a primary holder of Vault teller user ID and validates cash transfer from/to Vault and Cash Center in BDS-SIBS system.
• Acts as alternate custodian of keys and combinations as designated by the Area Head.
• Establishes true and valid identity of clients transacting at the teller's counter with caution during withdrawals or encashments.
• Makes cash requisitions based on anticipated cash requirements for the day and transfers cash to the vault at day end or when cash exceeds limits.
• Verifies cash received from vault including picos to ensure accuracy of cash on hand.
• Accepts and receives cash, check deposits and other payments over the counter for peso and FCDU accounts.

Skills

Communication skills

Customer service

Education

4-year degree

Job description

In charge of the execution of efficient service delivery of basic frontline tellering functions, acceptance/receipts and payments and other functions over the counter, in the branch of assignment, either temporary or on permanent basis, with emphasis on the observance and compliance to regulations, policies and procedures, whether internal or external including the adherence to the code of ethics.

Job Description

• Services clients and greets all clients transacting at the counter with a smile and warm disposition using the standard greeting spiel for frontliners. After service is rendered to the client, verbally expresses thanks with a smile
• Executes regular and assigned functions in strict adherence to existing rules and regulations, whether internal or from regulators and delivers the services in a timely, competent and friendly manner.
• Acts as a primary holder of Vault teller user ID as designated by the BOO and validates cash transfer from/ to Vault and Cash Center in BDS-SIBS system subject to officers override.
• Acts as alternate custodian of keys and combinations, as may be designated by the Area Head, in accordance with the custodianship matrix of the bank.
• Primarily responsible in establishing the true and valid identity of the clients transacting at the teller's counter with special caution in establishing the identity of clients effecting withdrawals, encashing checks and transactions done by a representative.
• Makes cash requisitions based on anticipated cash requirements for the day and transfers cash to the vault at the end of the day or as soon as there is excess cash vs limit over the counter. Ensures that transfers and requisitions are supported and based on duly accomplished, validated and approved cash transfer slips.
• Verifies cash received from vault including the contents of the picos to ensure accuracy of cash on hand
• Accepts and receives cash, check deposits and various payments over the counter for both peso and FCDU accounts

Qualifications

• Graduate of any 4-year degree course
• Open to Fresh Graduates
• Good communication skills and great customer service handling