Bank Teller & Customer Experience Specialist

NWU; Crossing, Lucena, Pagadian; On-site; PHP 201,000 - 335,000; Full time

Job summary

NWU in the Philippines is seeking a customer-service oriented associate to support a fast-paced business centre.

You will ensure service standards, assist with process improvements, engage clients, and manage administrative tasks to maintain smooth operations.

Fresh graduates are welcome, and the role emphasizes empathy, accuracy, and commitment to quality service in a busy banking environment at this location.

Qualifications

• Graduate of any bachelor-level 4-year program.
• Fresh graduates are welcome to apply.
• Able to handle complexity and make efficient decisions.
• Strong time management, diligence and accuracy.

Responsibilities

• Ensure efficiency per Service Standards: wait times, turnaround, and error-free processing.
• Support process improvements and technology implementations across branch systems.
• Engage clients and provide excellent customer service and experience.
• Work systematically to manage delegated administrative tasks.

Education

Bachelor's degree or 4-year course

Job description

NWU in the Philippines is seeking a customer-service oriented associate to support a fast-paced business centre.

You will ensure service standards, assist with process improvements, engage clients, and manage administrative tasks to maintain smooth operations.

Fresh graduates are welcome, and the role emphasizes empathy, accuracy, and commitment to quality service in a busy banking environment at this location.