Bank Teller & Service Associate — Customer Experience

Polnes; Sibagat, Lucena, Puerto Princesa, Pagadian; On-site; PHP 240,000 - 360,000; Full time

Job summary

Polnes in the Philippines is seeking a motivated graduate to join our Business Centre as a client services associate. You will help ensure efficient service by meeting standard turnaround times, processing transactions accurately, and supporting process improvements across branch systems.

The role emphasizes customer engagement, empathy, and organized administrative work. Fresh graduates are welcome; candidates should manage time well, demonstrate security awareness, and stay committed to

Qualifications

• Graduate of any 4-year course; fresh graduates welcome.
• Strong customer service orientation and empathy.
• Efficient decision-making, time management, and attention to detail.
• Ability to monitor and control processes with security awareness.

Responsibilities

• Ensure service standards and turnaround times are met.
• Support process improvements and implement system changes accurately.
• Engage clients and provide excellent customer service.
• Handle administrative tasks in a methodical, organized manner.

Skills

Customer service

Empathy

Time management

Attention to detail

Decision making

Security awareness

Education

4-year degree

Job description

Polnes in the Philippines is seeking a motivated graduate to join our Business Centre as a client services associate. You will help ensure efficient service by meeting standard turnaround times, processing transactions accurately, and supporting process improvements across branch systems.

The role emphasizes customer engagement, empathy, and organized administrative work. Fresh graduates are welcome; candidates should manage time well, demonstrate security awareness, and stay committed to