Bank Teller & Customer Care Specialist

Metrobank; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative - Teller in North Metro Manila Area II. The role involves cash handling, deposits, withdrawals, and check-processing, along with signing verifications and posting transaction adjustments at the start of each banking day.

You will manage fund transfers, outward clearing, and promote the bank’s products and services, while developing customer-service and problem-solving skills under expert mentorship.

Qualifications

• Preferably graduate of business or finance course.
• Strong communication, presentation and negotiation abilities.
• Customer service oriented and able to work in a fast-paced, competitive environment.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Fresh graduates welcome

Job description

Metrobank is hiring a Customer Service Representative - Teller in North Metro Manila Area II. The role involves cash handling, deposits, withdrawals, and check-processing, along with signing verifications and posting transaction adjustments at the start of each banking day.

You will manage fund transfers, outward clearing, and promote the bank’s products and services, while developing customer-service and problem-solving skills under expert mentorship.