Bagger

Our Home; Bulacan; On-site; PHP 201,000 - 312,000; Full time

Job summary

A retail company in Bulacan is seeking a responsible individual for transaction verification and customer engagement. The ideal candidate is detail-oriented and customer-oriented, with a background in customer service preferred. Responsibilities include checking sales transactions and ensuring high levels of customer satisfaction through excellent service.

Qualifications

• Preferably with background in customer service or any similar roles.
• Must be detail-oriented and customer-focused.
• Able to verify cashier entries and receipts accurately.

Responsibilities

• Consistently follow and abide by the company’s established policies and procedures.
• Wrap and seal items in plastic bags and attach sales invoice/tape receipts.
• Check accuracy of cashier's entries against merchandise purchased.
• Request cardholder signature to verify authenticity.
• Confirm validation of credit memos/invoices against receipts.

Skills

Detail-oriented

Customer-oriented

Excellent service skills

Education

Graduate of any 2 year course or Senior HS graduate

Senior HS graduate

Job description

Responsible for checking all consummated sales transactions based on established systems and procedures.

1. Daily Operations

• Consistently follow and abide by the company’s established policies and procedures.
• Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts.
• Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s.
• Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity.
• Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise.

2. Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.
• Acknowledge the presence of customers, listen and pay attention to their needs.
• Attend to customer complaints with eagerness and understanding.

Job Qualifications

• Graduate of any 2 year course or Senior HS graduate
• Preferably with background in customer service or any similar roles
• Must be detail-oriented, and customer-oriented