Bagger

Our Home; Albay; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail company in the Philippines is seeking an employee responsible for managing daily operations and ensuring customer satisfaction. Candidates should be graduates of a 2-year course or Senior High School and possess strong customer service skills. Attention to detail is crucial for this role. Join us for an opportunity to create positive customer experiences.

Qualifications

• Preferably with background in customer service or any similar roles.
• Must be detail-oriented and customer-oriented.

Responsibilities

• Consistently follow and abide by the company’s established policies and procedures.
• Check and verify accuracy of cashier's entries.
• Ensure high levels of customers’ satisfaction through excellent service.

Skills

Customer service orientation

Attention to detail

Communication skills

Education

Graduate of any 2 year course or Senior HS graduate

Job description

Responsible for checking all consummated sales transactions based on established systems and procedures.

1. Daily Operations

• Consistently follow and abide by the company’s established policies and procedures.
• Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts.
• Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s.
• Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity.
• Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise.

2. Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.
• Acknowledge the presence of customers, listen and pay attention to their needs.
• Attend to customer complaints with eagerness and understanding.

Qualifications

• Graduate of any 2 year course or Senior HS graduate
• Preferably with background in customer service or any similar roles
• Must be detail-oriented, and customer-oriented