Back Office Support Specialist (Advanced Excel)

VidaXL Services (PH) Inc.; Mandaluyong; On-site; PHP 450,000 - 640,000; Full time

Job summary

VidaXL Services (PH) Inc. is seeking a Content Listing Quality Specialist to ensure the accuracy, quality, and competitiveness of product listings within the assigned factory/category.

You will lead daily stand-up updates on new product initiatives, perform market analyses to support competitive positioning, and partner with cross-functional teams to launch listings across channels. This role reports to the Content Listing Quality Squad Lead and requires 2+ years in ecommerce content management,

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 2+ years in e-commerce, content management, or product listings.
• Strong research and analysis skills with attention to detail.
• Ability to provide clear feedback and strong communication.
• Experience with e-commerce platforms and content management systems.
• Knowledge of SEO best practices.
• Experience in launching and optimizing product listings.

Responsibilities

• Research and analyze competitor product listings to identify trends, gaps, and opportunities.
• Provide highly relevant insights in grooming meetings to improve listings and competitive positioning.
• Summarize grooming meeting discussions and provide clear notes for content creation execution.
• Launch new product events ensuring listings are high-quality and optimized; use content scores to track quality.
• Monitor sales performance of new products and analyze the impact of content; share feedback with product/content teams.
• Conduct audits to ensure listing quality, completeness, and consistency across listings.

Skills

Research & analysis

Communication

E-commerce platforms

SEO

Sales data analysis

Education

Bachelor’s degree in Business/Marketing

Tools

Google Analytics

Job description

This role is responsible for ensuring the accuracy, quality, and competitiveness of product listings within the assigned factory/category.

Include leading daily stand-up meetings on new product initiatives, maintaining high-quality and accurate product content, conducting market analysis to support competitive positioning, and partnering with cross-functional teams to drive successful product launches across channels.

This position reports to the Content Listing Quality Squad Lead.

Key Responsibilities:

1. Conduct Competitor Research: Research and analyze competitor product listings before grooming meetings for all content components to identify trends, content gaps, and opportunities for differentiation.

2. Active Participation in Grooming Meetings: Actively participate in grooming meetings by providing highly relevant and actionable insights to improve our listings and maintain competitive positioning.

3. Summarize Grooming Meeting Notes: Summarize grooming meeting discussions and provide clear notes to support the content creation team for execution.

4. Launch New Product Events:
   Launch new product events, ensuring listings are high-quality and optimized. Use content scores to track and improve listing quality.

5. Track Product Sales Performance: Monitor sales performance of new products and analyze the impact of content on sales. Sharing feedback to the product development and content teams for continuous improvement.

6. Ensure Listing Quality:
   Ensure all product listings maintain high-quality standards of quality and completeness, including attributes, descriptions, images, and videos. Conduct regular audits to ensure consistency and accuracy across all listings.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, or related field.

• Experience: 2+ years in e-commerce, content management, or product listings.

Skills:

• Strong research and analysis skills.

• Good communication skills to provide clear feedback.

• Experience with e-commerce platforms and content management systems.

• Knowledge of SEO best practices.

• Ability to analyze sales performance data and improve content.

Preferred:

• Familiarity with analytics tools like Google Analytics.

• Experience in launching and optimizing product listings.