Back Office CSR - Night Shift, Growth & Benefits

ISTA Solutions; Mandaluyong; Sur place; PHP 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Health Insurance with free dependents*

10%-night differential

Attendance Bonus

Paid time off

Convertible to cash leave credits

Performance Appraisal

Work-life balance

Career growth

Learn new skills

Résumé du poste

ISTA Solutions in Mandaluyong is seeking a Back Office CSR to join our growing team. You will handle documentation, ensure accuracy, and contribute to maintaining organized records while collaborating to meet productivity and quality targets.

The role demands meticulous attention to detail, strong English communication, and the ability to work onsite night shifts. We offer competitive salary, health benefits, and opportunities for career growth within a supportive, learning-focused culture.

Qualifications

• At least 6 months BPO experience (Healthcare Account Experience is a PLUS)
• ABA experience is an advantage
• Strong attention to detail and accuracy
• Good written and verbal English communication skills
• Strong system navigation and multitasking abilities
• Ability to work independently and manage time effectively
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable working night shift

Responsabilités

• Ensure documentation meets required standards and guidelines.
• Identify discrepancies and provide feedback as needed.
• Maintain organized records and track review progress.
• Collaborate with team members to meet productivity and quality targets.
• Review note sessions for accuracy and completeness.

Connaissances

Attention to detail

English communication

System navigation

Multitasking

Time management

Independent work

Night shift

Onsite work Shaw Blvd

Description du poste

ISTA Solutions in Mandaluyong is seeking a Back Office CSR to join our growing team. You will handle documentation, ensure accuracy, and contribute to maintaining organized records while collaborating to meet productivity and quality targets.

The role demands meticulous attention to detail, strong English communication, and the ability to work onsite night shifts. We offer competitive salary, health benefits, and opportunities for career growth within a supportive, learning-focused culture.