B2C BPO Outbound Sales Representative

Nexford University; Bacolod; Remote; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Stock options

Performance-based bonuses

Professional development opportunities

Job summary

Nexford University seeks a B2C Outbound Sales Specialist to drive enrollments from the US and international markets. This remote role targets inbound and outbound calls, guiding learners toward Nexford programs and balancing enrollment targets with rigorous QA call marking.

You will manage end-to-end sales activities from qualification to closing, while delivering exceptional customer experience and maintaining high-quality standards in a global EdTech environment.

Qualifications

• 4+ years end-to-end outbound telesales experience including prospecting, consultative selling, objections handling, follow-up and closing.
• At least 2 years of sales experience in Education or EdTech.
• Experience selling to US customers, preferably in a B2C environment.

Responsibilities

• Own the full sales cycle from first contact through qualification, consultation, objection handling, follow-up and enrollment closing.
• Convert high-priority leads by understanding learner goals and recommending Nexford programs.
• Follow up persistently and adapt approach until a decision is made.
• Manage pipeline across channels and respond within SLAs.
• Aim to exceed enrollment and revenue targets.
• Review sales interactions to maintain quality standards.
• Collaborate with Sales Team Lead and cross-functional teams to optimize processes.

Skills

Outbound telesales

US market experience

Consultative selling

English communication

Remote work discipline

Pipeline management

Education

Bachelor's degree in Business/Marketing/Education

Job description

Location: 100% Remote – Philippines

Salary: Competitive, based on experience

Working Hours: Monday to Friday, aligned with US business hours, with occasional flexibility as we operate globally

Contract Type: Full-time Contractor Agreement

Reporting To: Sales Team Lead

Start Date: As Soon as Possible

Role Impact

As a B2C Outbound Sales Specialist at Nexford, your role goes beyond just closing enrollments – you’ll be a key player in driving our mission to provide accessible, high-quality education globally.

This is a highly targeted, consultative sales position where you’ll manage both inbound and outbound calls, primarily engaging prospective learners in the US and other international markets. You’ll work directly with prospective learners to understand their goals, overcome objections, and guide them toward the Nexford program that best fits their career aspirations.

The role requires balancing productivity and quality: not only exceeding enrollment targets but also upholding Nexford’s standards through rigorous QA call marking during downtime. Every enrollment you secure contributes directly to Nexford’s growth, helping us expand our reach and impact.

We’re looking for exceptional sales professionals who bring end-to-end sales experience, education sales expertise, resilience, consultative-selling skills, and a passion for making a measurable difference in a high-impact EdTech environment.

Why You’ll Love This Role

• Meaningful Impact: Help make high-quality education accessible worldwide by guiding learners to achieve their career goals with Nexford’s programs.
• Consultative Sales: Use a targeted, consultative approach to connect with learners, meet sales goals, and optimize enrollment strategies.
• Global Reach: Engage with learners from over 110 countries, making a tangible difference in lives across diverse communities.
• US Market Exposure: Work directly with prospective learners in the US market and develop your experience in a global B2C sales environment.
• Purpose-Driven Growth: Join a mission-focused startup where your contributions are valued, and participate in continuous learning to support Nexford’s vision of accessible, career-focused education.

What You’ll Be Owning

• 80% of your day is on calls - outbound, inbound, and follow-up. This is a phone-first role.
• Own the full sales cycle, from initial conversation and qualification through consultation, objection handling, follow-up, and closing the enrollment.
• Convert high-priority leads by understanding learners’ goals and recommending the program that best fits their needs.
• Follow up persistently and adapt your approach until the right decision is made.
• Manage your pipeline across all channels and respond within SLAs - every time.
• Consistently work toward and exceed individual enrollment and revenue targets.
• Review sales interactions and calls to maintain and improve quality standards across the team.

Skills and Qualifications

We care more about what you've achieved than ticking every box:

• 4+ years of end-to-end outbound telesales experience, including prospecting, conducting sales conversations, handling objections, follow-up, and closing deals.
• Lead generation or appointment-setting experience alone is not sufficient - you must have hands-on experience owning and closing the full sales cycle.
• At least 2 year of sales experience in Education or EdTech is required.
• Previous experience selling to customers in the US market is important, preferably in a B2C environment.
• Proven track record of exceeding sales targets in a KPI-driven environment. You own your numbers.
• Strong consultative selling, objection-handling, negotiation, and closing skills.
• The discipline to manage your own performance remotely and deliver without being chased.
• Exceptional English, both written and verbal, with strong listening and communication skills.
• Must be based in the Philippines.
• Must be available to work US time zones / US business hours.
• Bachelor's degree in Business, Marketing, Education, or a related field.

Why Nexford University

Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience.

At Nexford, you'll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.