B2C Appointment Setter (Debt Settlement)

Best Office Staff - Philippines; Cebu City; On-site; PHP 1,198,322 - 1,797,483; Full time

Job summary

A staffing solutions company in Cebu City is seeking an Appointment Setter to manage leads and set appointments for sales advisors in the debt settlement sector. The role requires strong phone communication, self-motivation, and organizational skills, with experience in financial campaigns as a plus. Responsibilities include managing inbound/outbound leads and conducting daily calls. Candidates must meet specific device requirements for a productive work environment.

Qualifications

• Proven communication skills, especially on the phone.
• Ability to stay organized and self-motivated.
• Capacity to handle rejection gracefully.

Responsibilities

• Manage inbound and outbound leads effectively.
• Conduct daily calls to prequalify clients.
• Answer inbound calls from qualified prospects.
• Set high-quality appointments for sales advisors.

Skills

Strong communication and phone skills

Self-motivated

Organized

Competitive

Resilient

Job description

Role: Appointment Setter

LOB: Debt Settlement

Work Schedule (EST): 9:00 AM / 10:00 AM / 11:00 AM / 12:00 NN (depending on assignment)

Work Hours: 40 hours per week (including weekends)

Key Responsibilities:

• Manage inbound and outbound leads
• Conduct daily calls and prequalify prospective clients
• Answer inbound calls from qualified prospects
• Set high-quality appointments for the sales advisors

Qualifications:

• Strong communication and phone skills
• Self-motivated, organized, and competitive
• Resilient and able to handle rejection
• Experience in credit or financial campaigns is a plus

Device Requirements:

• Processor: Intel i5, Ryzen 5, or higher
• RAM: 16GB or more
• Setup: Dual monitor
• OS: Windows 11 Pro or Home
• Accessories: Noise-canceling headset and working camera