B2B Accounts Receivable & Collections Analyst

Concentrix Philippines; Quezon City; On-site; PHP 300,000 - 540,000; Full time

Job summary

Concentrix Philippines is seeking an Accounts Receivable Analyst - Collections to support B2B AR and collections by managing customer accounts, following up on past-due payments, reconciling receivables, and assisting with invoice or payment issues.

You will collaborate with sales, credit, and customer service to resolve collection barriers, review aging, and contribute to process improvements while maintaining accuracy and timely responses.

Qualifications

• Graduate of Business Management, Accountancy, Finance, or any related course.
• At least 6 months to 1 year of experience in Accounts Receivable or related field.
• Good written and verbal English communication skills.
• Familiarity with AR processes or collection systems is an advantage.

Responsibilities

• Perform B2B collection activities by contacting customers regarding past-due accounts and payment follow-up.
• Manage and reconcile customer accounts to maintain clean, accurate trade receivables.
• Support AR processes such as payment matching, invoice application, refunds, reinstatements, and write-offs.
• Review account aging and help drive action plans for outstanding receivables.
• Coordinate with sales, credit, customer service, and other teams to resolve collection barriers and receivable discrepancies.
• Handle customer and internal inquiries related to orders, invoices, payments, disputes, and open AR items.
• Escalate complex account concerns, credit issues, or unresolved disputes to the appropriate stakeholder.
• Contribute ideas for process improvement and support timely, professional completion of AR tasks.

Skills

AR reconciliation

Payment follow-up

Customer service

Excel

English communication

Detail-oriented

Education

Bachelor's degree in Business/Accountancy/Finance

Tools

AR software

Job description

Concentrix Philippines is seeking an Accounts Receivable Analyst - Collections to support B2B AR and collections by managing customer accounts, following up on past-due payments, reconciling receivables, and assisting with invoice or payment issues.

You will collaborate with sales, credit, and customer service to resolve collection barriers, review aging, and contribute to process improvements while maintaining accuracy and timely responses.