Azure Cloud Operations Leader — 24/7 Reliability

AIA Shared Services; Makati; On-site; PHP 4,000,000 - 6,000,000; Full time

Job summary

AIA Shared Services in Makati is seeking a Senior Manager, Cloud Operations to lead 24/7 Azure-based cloud operations. You will ensure reliable, secure, and cost-efficient service delivery across enterprise platforms supporting Asia-Pacific markets.

The role blends technical depth with people leadership, establishing standards, driving automation, risk management, and collaboration with stakeholders to deliver resilient cloud services.

Qualifications

• Senior level cloud operations leadership experience is required.
• Strong knowledge of Azure-based cloud platforms and reliability engineering.
• Proven ability to lead diverse teams and manage incidents effectively.

Responsibilities

• Oversee 24/7 cloud operations ensuring reliable, secure services.
• Develop and mentor high-performing teams with coaching and succession planning.
• Establish and enforce technical standards and operational best practices.
• Monitor platform stability and drive automation for continuous improvement.
• Manage operational risks, business continuity and regulatory compliance.
• Lead major incident resolution as escalation authority.
• Collaborate with stakeholders to align priorities and service outcomes.
• Manage vendors and service providers to ensure commitments are met.

Skills

Azure

Cloud operations

Leadership

Incident management

Automation

Cost optimization

Vendor management

Compliance

Job description

AIA Shared Services in Makati is seeking a Senior Manager, Cloud Operations to lead 24/7 Azure-based cloud operations. You will ensure reliable, secure, and cost-efficient service delivery across enterprise platforms supporting Asia-Pacific markets.

The role blends technical depth with people leadership, establishing standards, driving automation, risk management, and collaboration with stakeholders to deliver resilient cloud services.