Senior Cloud Operations Manager - Azure, 24/7 Reliability

AIA; Philippines; On-site; PHP 1,200,000 - 2,800,000; Full time

Job summary

AIA Digital+ in the Philippines seeks a Senior Manager, Cloud Operations to lead 24/7 cloud service delivery on our enterprise Azure platform. You will drive reliability, security, and cost efficiency while guiding a global operations team and partnering with stakeholders to align with business objectives.

You will establish standards, oversee incident resolution, and pursue continuous improvement through automation and resilience initiatives.

Qualifications

• Proven experience leading 24/7 cloud operations.
• Strong background in enterprise cloud platforms and governance.
• Ability to drive cost efficiency and operational excellence.

Responsibilities

• Lead 24/7 cloud operations for reliability and security.
• Develop and mentor high-performing teams through coaching and performance management.
• Establish technical standards and best practices per group requirements.
• Ensure stability through proactive monitoring and automation.
• Manage operational risk, continuity, and regulatory compliance.
• Lead incident resolution and serve as primary technical authority.
• Collaborate with stakeholders to align priorities with business goals.
• Drive service and efficiency improvements and manage vendors.

Skills

Cloud leadership

Azure

Team leadership

Incident management

Vendor management

Cost optimization

Compliance

Job description

AIA Digital+ in the Philippines seeks a Senior Manager, Cloud Operations to lead 24/7 cloud service delivery on our enterprise Azure platform. You will drive reliability, security, and cost efficiency while guiding a global operations team and partnering with stakeholders to align with business objectives.

You will establish standards, oversee incident resolution, and pursue continuous improvement through automation and resilience initiatives.