Azure PaaS Cloud Operations Specialist

AIA Digital+; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

AIA Digital+ is seeking a Cloud Operations Consultant to provide day-to-day support across Azure platforms, ensuring high availability, scalability, and security. The role emphasizes incident, change, request, and problem management within a fast-paced, collaborative environment.

Responsibilities include optimizing cloud costs, guiding applications through transformations, and working on a 24/7 shift. Strong English communication and IT operations experience are essential.

Qualifications

• 5+ years of experience in Cloud Engineering / Support.
• Public Cloud implementation, workload migration and operational support experience.
• Certifications in Azure / AWS / ITIL or equivalent.
• Experience supporting Enterprise Public Cloud Services in a multi-site environment.
• Familiarity with IT operating model design and best practices.
• Experience in a decentralized organization is a plus.

Responsibilities

• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance.
• Analyze existing operational standards and governance to identify improvements.
• Support cloud adoption of applications during transformation and modernization.
• Work on 24/7 shift roster to implement changes and resolve incidents.
• Provide training and support to team members.
• Troubleshoot cloud-related issues and collaborate with IT and stakeholders.
• Provide technical support and guidance.
• Optimize cloud infrastructure costs through automation and resource management.
• Maintain high availability and reliability targets; ensure timely issue resolution and regulatory compliance.

Skills

Problem solving

Communication

Adaptive to fast-paced environments

Education

Azure certification

AWS certification

ITIL certification

Tools

Azure

AWS

Job description

AIA Digital+ is seeking a Cloud Operations Consultant to provide day-to-day support across Azure platforms, ensuring high availability, scalability, and security. The role emphasizes incident, change, request, and problem management within a fast-paced, collaborative environment.

Responsibilities include optimizing cloud costs, guiding applications through transformations, and working on a 24/7 shift. Strong English communication and IT operations experience are essential.