AWS Business Operations Specialist

EPAM Systems; Mexico; On-site; PHP 5,664,000 - 11,328,000; Full time

Benefits offered by this job

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling & certification courses

Job summary

EPAM Systems is hiring an AWS Business Operations Specialist to drive data-driven decisions across AWS sales and client engagements. You will oversee CRM systems, coordinate cross‑functional efforts, and champion process improvements that maximize AWS investments.

The role requires substantial IT industry experience, strong leadership, and excellent English communication. You will collaborate with global teams on strategic initiatives and contribute to continuous growth of EPAM's AWS division.

Qualifications

• Bachelor's or Master's degree in business, finance, IT, or related field.
• 8+ years IT industry experience.
• At least 3 years in leadership or coordination roles.
• Experience leading teams of 20+ people.
• Involvement in 5+ complete project cycles or product launches.
• Strong data interpretation and analytical skills.
• Experience in business and partnership operations.
• Excellent English communication & interpersonal skills.

Responsibilities

• Analyze AWS sales and operations data and manage internal CRM systems.
• Coordinate with Operations to ensure data accuracy across reports.
• Identify improvements to operational processes to boost AWS ROI.
• Assist in financial analyses and senior leadership presentations.
• Lead project teams to manage AWS opportunities and deliverables.
• Track timelines, milestones, and deliverables for projects.

Skills

AWS

CRM

Data analysis

Project mgmt

Leadership

Education

Bachelor's or Master's in business/IT

Tools

Looker

Power BI

Tableau

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are searching for an AWS Business Operations Specialist to join our organization.

In this position, you will play a vital role in driving the effectiveness and growth of our AWS-centric business, converting large volumes of data into actionable recommendations that strengthen our partner relationships. You will collaborate with teams across departments to oversee multiple facets of AWS business operations, including CRM administration, project oversight, process enhancement, and client engagement.

This is an excellent opportunity to become part of EPAM's expanding AWS division and help shape our business success.

Responsibilities

• Analyze AWS sales and operational data, manage internal CRM systems, track AWS ACE opportunities, and oversee revenue, usage, and forecasting activities
• Coordinate with the Operations team to ensure data consistency and accuracy across internal and external reporting channels
• Identify and recommend improvements to operational processes to boost the return on AWS business investments
• Assist in compiling financial analyses and preparing presentations for senior leadership
• Work with project teams to facilitate the effective handling and completion of AWS opportunities
• Support the tracking of project timelines, milestones, and deliverables to ensure targets are met
• Participate in partner and alliance planning sessions, including resource distribution and risk analysis
• Detect and address workflow challenges, suggesting solutions to optimize business operations
• Implement operational best practices and automation to streamline processes

Requirements

• Bachelor's or Master's degree in business, finance, information technology, or a related field
• At least 8 years of experience in the IT industry
• Minimum 3 years in leadership, management, ownership, architect, or coordinator positions
• At least 2 years of experience leading teams of 20 or more individuals
• Involvement in at least 5 complete project cycles or experience launching a product or significant product feature
• Initiative and ability to organize, interpret, and act on data insights
• Demonstrated experience in business and partnership operations
• Strong analytical skills with a background in financial data interpretation
• Project management experience, including knowledge of project management tools
• Excellent communication and interpersonal skills for effective teamwork and stakeholder management
• Ability to work autonomously and as part of a collaborative team
• Strong problem-solving and decision-making capabilities
• Familiarity with cloud security and compliance standards
• Advanced proficiency in English, both written and spoken

Nice to have

• Experience in a similar role within a System Integrator (SI) or Global System Integrator (GSI) company
• Skills in building automated self-service reports and dashboards using business intelligence platforms such as Looker, Power BI, Tableau, or similar tools

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.