Lead Site Reliability Engineer

EPAM Systems; Mexico; On-site; PHP 7,519,000 - 11,278,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off and sick leave

Upskilling and certification courses

Global career opportunities

Job summary

EPAM Systems is seeking a Lead Compute Platform SRE to support its Compute Managed Services project. The role focuses on keeping systems healthy with 24x7 monitoring, incident management, and cross-cloud operations across GCP, AWS, and Azure.

The candidate will lead and collaborate with cross-functional teams to improve observability, automate processes, and ensure compliance while delivering high-quality compute services.

Qualifications

• Minimum 5 years of relevant experience in SRE/DevOps.
• At least 1 year of team leadership experience.
• Experience with GCP, AWS, and Azure cloud platforms.
• Proficient in Windows and Linux OS administration.
• Hands-on with Ansible, Terraform, Python and Bash.

Responsibilities

• Perform continuous 24x7 monitoring of compute platforms and manage incidents and problems.
• Execute repaving, change management, and disaster recovery procedures.
• Ensure security, vulnerability management and certificate lifecycle compliance.
• Handle service requests, configuration updates, and audit data extracts.
• Develop and maintain SOPs for infrastructure operations.
• Collaborate on automation improvements and drive service enhancements.

Skills

5+ years experience

Team lead experience

Cloud platforms (GCP/AWS/Azure)

Windows/Linux administration

Security hardening

Compliance

Incident management

English B2+

Communication skills

Tools

ELK

Grafana

GitHub

Ansible

Terraform

Python

Bash

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a skilled Lead Compute Platform SRE to support EPAM's Compute Managed Services project for our client.

The role focuses on KTLO (Keep the Lights On) activities, ensuring 24x7 monitoring, incident management, and operational stability across multi-cloud environments (GCP, AWS, Azure). The SRE will drive observability improvements, automate processes, and maintain compliance while collaborating with cross-functional teams to deliver high-quality compute services.

Responsibilities

• Perform continuous 24x7 monitoring of compute platforms using tools such as ELK and PagerDuty
• Manage incidents and problems across servers, middleware, operating systems, and cloud platforms, including troubleshooting, root cause analysis (RCA), and resolution
• Execute repaving activities, change management processes, and disaster recovery procedures
• Ensure security and vulnerability compliance, including user management and certificate lifecycle management
• Handle service requests, configuration updates, and audit-related data extracts
• Develop and maintain Standard Operating Procedures (SOPs) for infrastructure operations
• Collaborate on cell-based automation improvements and drive continuous service enhancements

Requirements

• A minimum of 5 years of relevant experience
• At least one year of experience leading and managing teams
• Experience working with cloud platforms such as GCP, AWS, and Azure
• Proficiency in OS administration across Windows and Linux environments
• Proficiency in automation tools such as Ansible, Terraform, Python, and Bash
• Strong knowledge of observability tools such as ELK and Grafana
• Solid understanding of incident management processes
• Experience using GitHub for version control and collaborative development
• Experience in security hardening, vulnerability management, and compliance practices
• Excellent problem-solving, communication, and collaboration skills
• Familiarity with disaster recovery and operational recovery processes
• English level B2 or higher, with strong written and verbal communication skills

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.