Auto Service Advisor - Customer Care & Diagnostics

Sakura Autoworld Inc. - Suzuki Auto Head Office; Leyte; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Mandatory Benefits

Accident Insurance

Life Insurance

Free Health Insurance

Dental Insurance

Emergency Leave

Sick Leave

Vacation Leave

Job summary

A leading automotive dealership in Leyte is seeking a Service Advisor to manage customer interactions and vehicle services. Responsibilities include receiving vehicles, conducting consultations, and tracking repair orders. Candidates should have a Bachelor's degree in Engineering or Automotive Technology and excellent interpersonal skills. The position offers mandatory benefits, health insurance, and more.

Qualifications

• At least 2 years working experience in the related field.
• Ability to communicate well.
• Must have a valid driver's license.
• Willing to be assigned in Suzuki Auto - Ormoc.

Responsibilities

• Receive customer vehicles and perform consultation on vehicle concerns.
• Conduct vehicle checklist and pre-diagnosis.
• Prepare repair orders and track their status.
• Provide customer updates and perform vehicle handover.

Skills

Customer Focus

Maintenance Practices

Knowledge in Car Repair

Excellent customer service

Interpersonal skills

Communication skills

Computer literate

Education

Bachelor's Degree in Engineering (Mechanical) or Automotive Technology

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

A leading automotive dealership in Leyte is seeking a Service Advisor to manage customer interactions and vehicle services. Responsibilities include receiving vehicles, conducting consultations, and tracking repair orders. Candidates should have a Bachelor's degree in Engineering or Automotive Technology and excellent interpersonal skills. The position offers mandatory benefits, health insurance, and more.