Automotive Receptionist & Front Desk Admin

Dilawri Group; Aurora; On-site; PHP 1,193,000 - 1,256,000; Full time

Job summary

Dilawri Group of Companies is actively seeking a Receptionist to join the team at BMW Aurora. The role focuses on front-desk duties, greeting customers, handling telephone calls, and basic dealership administration.

The ideal candidate will demonstrate a strong telephone presence, excellent communication skills, and experience in a dealership environment or CRM system. Monday–Friday with occasional Saturday shifts; pay rate is $19–$20 per hour.

Qualifications

• Demonstrated excellent telephone demeanor and ability to accurately record messages and information.
• Excellent oral and written communication skills.
• Demonstrated pleasant, friendly manner.
• Organizational ability and attention to detail.
• Ability to take ownership of problems with a positive attitude and bring them to completion.
• Ability to remain calm and focused under all circumstances to deliver exceptional service to customers.
• Ability to work in a team environment to achieve common goals.
• Two (2) years of reception experience, or equivalent.
• Dealership experience preferred.
• One-Eighty CRM system experience preferred.

Responsibilities

• Telephone communications and reception
• Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit
• Vehicle licensing and administration
• Participate in dealer trade; prepare information for pick-up and collect receipts/payments
• Participate in administrative tasks

Skills

Telephone demeanor

Oral & written communication

Customer service

Team player

Organizational skills

Problem solving

Reception experience

Dealership experience preferred

CRM experience (One-Eighty)

Tools

CRM system (One-Eighty)

Job description

Dilawri Group of Companies is actively seeking a Receptionist to join the team at BMW Aurora. The role focuses on front-desk duties, greeting customers, handling telephone calls, and basic dealership administration.

The ideal candidate will demonstrate a strong telephone presence, excellent communication skills, and experience in a dealership environment or CRM system. Monday–Friday with occasional Saturday shifts; pay rate is $19–$20 per hour.