Associate Specialist, Application Support & Development

Ampleon; Cabuyao; On-site; PHP 400,000 - 700,000; Full time

Job summary

Ampleon in the Philippines is seeking an Associate Specialist, Application Support & Development to join the IT team. You will develop and support workflow automation and business process solutions.

You will provide application support, administer systems, work with SQL databases and integrations, troubleshoot issues, and collaborate with users and other IT teams to deliver efficient, reliable solutions.

Qualifications

• Develop and maintain workflow automation and business process solutions.
• Configure, maintain, and enhance business applications and adhoc solutions.
• Provide application support, administration, and system maintenance.
• Work with SQL databases and support application and system integrations.
• Troubleshoot application issues, resolve incidents, and address user concerns.
• Collaborate with users and IT teams to understand requirements and deliver effective solutions.
• Support application enhancements, process automation, and continuous improvement initiatives.
• Prepare and maintain technical documentation, procedures, and operational guidelines.

Responsibilities

• Develop and maintain workflow automation and business solutions.
• Provide ongoing application support and system maintenance.
• Collaborate with users and IT teams to implement requirements.
• Document procedures and operational guidelines.

Skills

SQL databases

Workflow automation

Business process analysis

Troubleshooting

Collaboration

Job description

You will be the Associate Specialist, Application Support & Development, who will be part of the Information Technology (IT) team:

• Develop and support workflow automation and business process solutions.
• Develop, configure, maintain, and enhance business applications and adhoc solutions.
• Provide application support, administration, and system maintenance.
• Work with SQL databases and support application and system integrations.
• Troubleshoot application issues, resolve incidents, and address user concerns.
• Collaborate with users and other IT teams to understand requirements and deliver effective solutions.
• Support application enhancements, process automation, and continuous improvement initiatives.
• Prepare and maintain technical documentation, procedures, and operational guidelines.