Auto Service Experience Lead

Toyota Valencia City; Valencia; On-site; PHP 279,000 - 334,800; Full time

Job summary

A major automotive dealership in Valencia City is seeking a Service Advisor to act as the primary liaison between customers and the service department. This role involves identifying customer vehicle concerns, coordinating repairs, and ensuring a high level of customer satisfaction. Ideal candidates should have a background in automotive studies, a professional driver's license, and strong communication skills. Female applicants are particularly encouraged. The position emphasizes efficiency, customer care, and compliance with dealership standards.

Qualifications

• Preferably a graduate of an Automotive course.
• Preferably a professional driver’s license holder.
• With good communication skills.
• Can work under pressure.
• Female.

Responsibilities

• Greet customers professionally and accurately identify vehicle concerns.
• Provide clear explanations of recommended services and timelines.
• Prepare service repair orders and ensure accuracy of vehicle details.
• Coordinate with technicians regarding vehicle diagnosis and repair.
• Communicate service recommendations and costs clearly to customers.

Skills

Good communication skills

Ability to work under pressure

Education

Automotive course

Job description

A major automotive dealership in Valencia City is seeking a Service Advisor to act as the primary liaison between customers and the service department. This role involves identifying customer vehicle concerns, coordinating repairs, and ensuring a high level of customer satisfaction. Ideal candidates should have a background in automotive studies, a professional driver's license, and strong communication skills. Female applicants are particularly encouraged. The position emphasizes efficiency, customer care, and compliance with dealership standards.