Auto Loan Pre-booking Associate

EastWest Bank; Philippines; On-site; PHP 350,000 - 480,000; Full time

Benefits offered by this job

Career development

Competitive pay & benefits

Performance incentives

Mentorship by industry experts

Defined career progression

Job summary

EastWest Banking Corporation is seeking an Auto Loan Pre-booking Associate to join our Operations team in Taguig. You will review and validate loan documents to ensure compliance and smooth processing.

You will work onsite with business partners such as Auto Sales and Stores, uphold bank policies, and mitigate risks while delivering timely feedback.

Qualifications

• Holder of a Bachelor's degree.
• Prior experience in a similar role is an advantage but not required.
• Demonstrates high integrity, accountability, and attention to detail.

Responsibilities

• Review and validate loan documents for completeness and compliance.
• Assess documents and determine booking eligibility.
• Verify LOS data matches approved documents.
• Identify missing or deficient documents and coordinate with Auto Loans Sales Support.
• Escalate concerns as needed to ensure timely processing.
• Support risk controls and adherence to internal policies.

Skills

Attention to detail

Integrity

Accountability

Results-oriented

Teamwork

Communication

Education

Bachelor's degree

Job description

About the Job

Location: Taguig

Corporate Title: Rank & File

Work Arrangement: Onsite

Our Operations team is looking for experienced professionals to join us in Taguig with the role of Auto Loan Pre-booking Associate.

In this role, you will safeguard the bank's interests by reviewing and validating all loan documentary requirements, including credit, borrower, loan, and collateral documents, while providing timely feedback to business partners such as Auto Sales and Stores. You will help mitigate financial, operational, legal, and reputational risks associated with the auto loan business by ensuring documentation complies with established policies and requirements.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Review and assess all endorsed loan documents for completeness, accuracy, and compliance with bank requirements.
• Evaluate submitted documentation and exercise delegated authority to determine whether an account is eligible for booking or requires further review and approval.
• Verify that credit, borrower, loan, and supporting documents meet established standards before booking initiation.
• Identify incomplete or deficient documentation and coordinate with Auto Loans Sales Support to obtain required corrections or additional documents.
• Make informed judgments on document sufficiency and recommend appropriate actions to facilitate timely processing.
• Validate that loan details encoded in the Loan Origination System (LOS) are accurate and consistent with approved supporting documents.
• Support efficient loan processing while minimizing documentation-related risks and ensuring adherence to internal policies and controls.

What we're looking for

• Holder of a Bachelor's degree
• Prior experience in a similar role is an advantage but not required.
• Demonstrates high integrity, accountability, attention to detail, and a strong results-oriented mindset.
• Works effectively in a team environment, communicates clearly, and builds positive working relationships with stakeholders.
• Delivers excellent customer service, adapts well to change, and proactively escalates concerns in a timely manner.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth