AU Client Coordinator/Support

NAIS CORP; Pasig; On-site; PHP 502,000 - 781,000; Full time

Benefits offered by this job

Salary Above Market

Fixed Weekends Off

Day Shift

Paid Time Off

HMO

Fun Company Events

Ongoing training and development opportunities

Job summary

A dynamic outsourcing company is seeking an AU Client Coordinator/Support to serve as a critical liaison for clients throughout their project. The ideal candidate will have strong interpersonal skills, experience in client support within the construction industry, and proficiency in project management tools. This full-time role is mid-senior level, offering salary above market, fixed weekends off, and ongoing training opportunities. Applicants must be open to working in Australia.

Qualifications

• Prior experience in client support or administration is preferred.
• Experience in the building construction industry is an advantage.
• Working in Australia is a must.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office, CRM systems, and project management tools.

Responsibilities

• Act as a point of contact for clients throughout their project.
• Provide regular updates to clients regarding project timelines.
• Assist with onboarding new clients, including document preparation.
• Collaborate closely with the team on design and approvals.
• Schedule meetings, site visits, and handovers between clients and project teams.
• Collaborate with design, approvals, construction, and stakeholders to ensure clear communication.
• Maintain accurate client records in CRM and PM systems.
• Support variation management, selections, and documentation processes.
• Prepare project packs, reports and handover docs.

Skills

Strong interpersonal skills

Organizational skills

Proficient in Microsoft Office

Ability to manage multiple tasks

Customer-focused attitude

Tools

CRM systems

Project management software

Project management software

Job description

NAIS CORP Pasig, National Capital Region, Philippines

AU Client Coordinator/Support

Join to apply for the AU Client Coordinator/Support role at NAIS CORP

Why Work with us?

• Salary Above Market
• Fixed Weekends Off
• Day shift
• Paid Time Off
• HMO
• Fun Company Events
• A supportive and collaborative client environment
• Ongoing training and development opportunities

Key Responsibilities

• Act as a point of contact for clients throughout their project.
• Provide regular updates to clients regarding project timelines, milestones, and next steps.
• Assist with onboarding new clients, including document preparation and coordination.
• Manage and respond to incoming client enquiries in a timely and professional manner.
• Schedule meetings, site visits, and internal handovers between clients and project teams.
• Collaborate closely with the team on design, approvals, construction and liaise with internal and external stakeholders to maintain clear communication across departments.
• Maintain accurate and up-to-date client records and communication logs in the CRM system and Project Management system.
• Support the team in managing variations, selections, and documentation processes.
• Assist in preparation of project packs, reports, and handover documentation.
• Working in Australia is a must.
• Experience in a Building Constructions and renovation industry is an advantage.
• Previous experience in a client support, administration, or coordination role (preferably in construction, building, or a related industry).
• Strong interpersonal and written communication skills.
• Exceptional organisational skills and attention to detail.
• Ability to manage multiple tasks and prioritise effectively in a fast‑paced environment.
• Proficiency in Microsoft Office, project management software and CRM systems.
• A positive, professional, and customer‑focused attitude.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function and Industries

Outsourcing and Offshoring Consulting and Telephone Call Centers

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