Turn this role into an interview — a resume and cover letter built around what this employer wants.
Clear Secured Services Limited in the Philippines is seeking personnel for withdrawal, loading, and FLM call resolution to ensure SLA fulfillment.
Responsibilities include daily route planning, cash handling, and timely data entry on Android devices, with close consultation with Route Leader to maintain operational efficiency.
About CompanyClear Secured Services LimitedPosition OverviewResponsible for performingwithdrawal, loading and FLM call resolution to ensure fulfillment of SLA Main ResponsibilitiesOPERATIONALATMPrepare Daily Route Plan (DRP)for withdrawal and loading, in consultation with Route LeaderPick-up cash based on bank wiseindent and denominationPrepare cash receipt and takeapproval from Route LeaderComplete allocated site visitsfor loading or EOD on daily basisResolve the FLM (First LevelMaintenance) issues within TAT Punch all the required entries inAndroid device timely and accurately such as - withdrawal, loading, EOD, FLM Punch the counter entry in CBSand submit the same to Route Leader Inform Route Leader in case ofany issue and enter the same in Android device Submit the return cash to vault,in cases when loading could not happen due to unavoidable circumstances Prepare CBR (Cash Balance Report)when mandatory as per SLA (e.g. for HDFC bank) and submit to RouteLeaderCoordinate with the Reports team,as required, for mandatory customer reportsCITCollection of CIT bags, scratchcards, seal from Route LeaderEnter all CIT pick-up relatedupdates in AndroidPick-up cash from beat customers Deposit the cash in bank for sameday pick up or in the vault for next day Handover the deposit slip fornext day basis SLACoordinate with the customers forcash availability for cash pick-upJob Requirements & QualificationQUALIFICATION12th pass requiredEXPERIENCE Total experience of 2+ years in similar kind of roleAdditional DetailsINTERNALCall Center – for FLMs
Requirements
Education: Undergraduate / Bachelors Degree(UNDERGRADUATE)
Skills