Associate Technical Program Manager - Santa Catarina Mexico New Monterrey, Mexico

Fictiv Inc.; Mexico; On-site; PHP 4,318,321 - 6,785,934; Full time

Job summary

Fictiv is building the operating system for sourcing custom mechanical parts. As an Associate Technical Program Manager, you will work directly with manufacturing partners in the United States to manage high mix/low volume projects, ensuring execution within scope, to customer requirements, and within budget.

You will drive scheduling, address in‑progress questions, provide status visibility to the customer teams, and mitigate risks that threaten delivery.

Qualifications

• Bachelor's degree in engineering and at least 1 year in hardware/manufacturing project management.
• Strong teamwork and excellent written and verbal communication.
• Fluent in English and experience in multicultural environments.
• Experience with three or more manufacturing processes: 3DP, CNC Machining, Rapid Tooling, Injection Molding, Urethane Casting, Sheet Metal Fabrication.
• Proven PM skills: scope, timing, and quality management.
• Knowledge of quality control, testing, and logistics.
• Experience coordinating stakeholders and managing part requirements to completion.
• Experience in low-volume proto builds preferred.
• Problem-solving, results-oriented, and able to manage tight delivery schedules.
• Meticulous, detail-oriented, and good documentation.
• Data-driven decision making.
• Self-starter, time-efficient, able to work with minimal supervision.
• Adaptable and gritty, able to work with ambiguous processes while meeting goals.
• Interest in improving repeatable and adaptable systems.

Responsibilities

• Project management from initiation to completion with scope, budget, and timeline adherence.
• Mitigate risks and coordinate with stakeholders to ensure on-time delivery.
• Schedule and assign work orders to manufacturing partners to fulfill builders' orders.
• Answer technical questions from manufacturers about part fabrication.
• Evaluate and implement post-sale change requests while mitigating risks.
• Identify and drive continuous improvements in Technical Project Management workflows.
• Communicate proactively with all involved to provide updates and improve efficiency.

Skills

Team orientation and communication

Fluent English

Problem solving

Results oriented

Self-starter

Time management

Adaptable

Education

Bachelor's degree in engineering

Job description

Associate Technical Program Manager - Santa Catarina Mexico

Monterrey, Mexico

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world‑class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Associate Technical Program Manager Fictiv

At Fictiv, we’re building a company that is developing the operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high‑quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India.

In your role as Associate Technical Program Manager, you will be working directly with our manufacturing partners in the United States. You will use your engineering background and manufacturing process knowledge to manage high mix/low volume projects, ensuring we execute projects within scope, to the customer requirements and within budget, while maintaining customer satisfaction. You will ensure that there is a match between our customer's requirements and the capabilities of the manufacturing partner you are assigning to a project. You will be responsible for scheduling assigned work orders and acting as a Project Engineer to address any in‑process questions our manufacturing partners may raise, provide production status visibility to our customer engagement teams, and mitigate risks that pose a threat to meeting our customers' specifications.

As a key member of the team, you will be taking our currently developed processes and driving their use in a new region with new manufacturing partners. Additionally, you will actively identify areas for improvement in your workflow and in the systems used by the Technical Project Management team and will drive those improvements through cross‑functional projects.

We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you'll take the inputs from our builders and work with our manufacturing partners to deliver on our builders' expectations. At Fictiv, we believe in creating the world's premier platform for hardware manufacturing, and you'll be playing a critical role in making that happen.

You will report to the head of Program Management.

Areas of Responsibility

• Project Management – Manage projects throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Risk Mitigation – Mitigate risks and coordinate with various stakeholders (internally and externally) to ensure the on‑time delivery of an order to the builders' design specifications.
• Work Order Assignment – Take ownership of scheduling and overseeing the distribution of your assigned manufacturing work orders to members of our manufacturing partner network in order to fulfill our builders' orders on time.
• Production Issue Resolution – Answer open technical questions that our manufacturers may have about how best to manufacture the parts and build the products that we have assigned to them.
• Change Order Management – Ensure post‑sale change requests from all stakeholders are evaluated and appropriately implemented while mitigating any associated risks.
• Continuous Improvement – Identifying areas of improvement and driving tactical and strategic improvements to the Technical Project Management workflow.
• Communication Management – Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.

Desired Traits, Qualifications, Education and Experience Equivalency

• Bachelor's degree in engineering and a minimum of 1 year of equivalent work experience in project management as an intern or in a role in hardware/manufacturing as an OEM or, ideally, as a contract manufacturer.
• Strong team orientation & communication skills, excellent verbal and written communication skills.
• Fluent in written and spoken English, experience working in multicultural environments.
• Background in working with a minimum of three of the following manufacturing processes:
  • 3DP Printing
  • CNC Machining – MUST
  • Rapid Tooling – Preferred
  • Injection Molding – Preferred
  • Urethane Casting
  • Sheet Metal Fabrication – Preferred
• Proven project management skills: scope, timing, and quality management.
• Good understanding of quality control, testing, and logistics.
• Experience working with multiple stakeholders, managing part requirements, aligning expectations, and maintaining communications through successful project completion.
• Experience in low‑volume piece parts and proto builds – preferred.
• You are excellent at problem‑solving skills.
• You are results‑oriented.
• Possesses a sense of urgency and demonstrated ability to own and manage delivery schedules across tight deadlines.
• You are meticulous, detail‑oriented, and have an inclination for documentation.
• You have a history of data‑based decision‑making.
• Self‑starter, manages time efficiently, able to complete work in a timely manner without active supervision.
• Adaptable and gritty – you can work with ambiguous or under‑defined processes while still being able to output work that meets the ultimate goals of the project.
• You're able to see the benefit to systems that can be both repeatable and adaptable, and you're able to improve the reliability of these systems while maintaining their flexibility.

We’re actively seeking teammates who

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an 'always learning' mindset that celebrates learning, not just wins.
• Help us continue to build a world‑class organization that values the contributions of all of our teammates.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.