About us
Concentrix Philippines is a leading global provider of customer experience solutions and business services. We are committed to delivering exceptional support across multiple industries, including banking and financial services. With a focus on innovation, quality, and customer satisfaction, Concentrix Philippines has established itself as a trusted partner for organisations seeking to optimise their operations and enhance their service delivery. Our team is dedicated to fostering a collaborative and inclusive workplace where employees can thrive and develop their careers.
About the role
We are seeking an experienced Associate Sec Asia Settlements to join our Banking & Financial Services team in Bonifacio Global City, Taguig City, Metro Manila. This is a full-time position that plays a crucial role in supporting settlement operations across Asia. You will be instrumental in ensuring the accuracy, timeliness, and compliance of securities settlement processes. This position is essential to maintaining the integrity of our settlement operations and supporting our clients' business objectives across the region.
Key responsibilities
- Process and reconcile securities settlements in accordance with established procedures and regulatory requirements
- Monitor settlement status and investigate discrepancies or failed transactions to ensure timely resolution
- Prepare comprehensive settlement reports and provide detailed analysis to stakeholders and clients
- Communicate with trading, operations, and client teams to facilitate smooth settlement execution
- Maintain accurate records of all settlement transactions and ensure proper documentation
- Support the implementation and maintenance of settlement systems and procedures
- Assist in troubleshooting settlement issues and escape complex matters to senior team members
- Ensure compliance with banking regulations, settlement rules, and internal policies
- Participate in process improvement initiatives to enhance efficiency and reduce operational risk
- Provide support during month-end, quarter-end, and year-end settlement cycles
What we're looking for
- 1+ year of experience in equities/ fixed income or securities settlement, clearing, or related banking operations
- Strong understanding of settlement processes, T+2 settlement cycles, and settlement risk management
- Knowledge of banking and financial services regulations, particularly those applicable in Asia
- Proficiency in using settlement systems and financial software platforms
- Excellent attention to detail with the ability to identify and resolve discrepancies quickly
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team in a fast-paced environment
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and other office applications
- Ability to manage multiple priorities and meet strict deadlines
- Preferred: Experience with Asia-Pacific settlements or exposure to multiple settlement markets
- Preferred: Knowledge of SWIFT standards and messaging protocols
- Preferred: Relevant banking or financial services certification
What we offer
- Competitive salary and performance-based incentives
- Career development and training opportunities within a growing organisation
- Professional development programmes to enhance your skills and knowledge
- Flexible work arrangements to support work-life balance
- Inclusive and collaborative workplace culture
- Opportunities for internal mobility and career progression