Associate, People Solutions

Convergys; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

Concentrix in Quezon City, Philippines, is seeking an Associate, People Solutions to support HR programs and partner with stakeholders to align HR strategy with business goals. You will help evaluate, analyze, and administer HR activities, handle employee concerns, track metrics, maintain records, and assist in candidate selection, in a fast-paced, people-focused environment.

This entry-level role emphasizes strong communication, detail orientation, and the ability to manage multiple tasks with

Qualifications

• Strong communication skills, both written and verbal.
• Ability to multi-task, prioritize, and meet timelines on deliverables.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint).
• Self-starter with sense of urgency and professionalism.

Responsibilities

• Assist with evaluating, analyzing, and implementing HR activities.
• Respond to day-to-day employee concerns and coordinate with stakeholders.
• Collect, analyze, and report HR metrics to aid management decisions.
• Prepare documentary requirements for HR processes and labor-related cases.
• Maintain accurate records and HR data in HRIS per policy and law.
• Support candidate selection process when needed.
• Less than 2 years of experience in HR or related roles.

Skills

Strong communication

Multi-tasking / prioritization

Attention to detail

Self-motivated

Education

University degree preferred

Tools

Microsoft Office

Job description

Job Title: Associate, People Solutions

The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.

Essential Functions/Core Responsibilities

• Assist with evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management
• Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary
• Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making
• Prepare documentary requirements for HR Partners handling labor-related cases, as necessary
• Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws
• Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
• May help facilitate candidate selection process, as necessary
• Less than 2 Years of Experience

Candidate Profile

• University degree preferred
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Ability to multi-task, prioritize, and meet timelines on deliverables
• Self-starter, sense of urgency, and works well under pressure
• Strong attention to detail
• Sense of professionalism and ability to develop relationships

Career Framework

Role Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location

PHL Quezon City - Eton

Language Requirements and Time Type

Language Requirements: Time Type: Full time

Mission

Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.